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"Cant fault the property at all just except for the beds was not very comfortable,but everything else was amazing."

"Good for a reasonably priced stay if you go midweek. Bathroom in my room was a bit odd, had a massive jacuzzi bath with a rainfall shower head over it, no shower curtain or screen.The shower head needed a thorough clean so who knows what state the jacuzzi jets would’ve been in. Seems a very odd choice for a hotel bathroom in a “4*” hotel. Felt a bit seedy motel like. Looking a bit worse for wear in places in what is a magnificent older building with some great features. There was an issue with the hot water for a few hours in the morning but was rectified in time to be able to get a hot shower, thankfully. Wouldn’t rush to return here, not terrible but distinctly average. "

"I was a bit apprehensive before arriving at the hotel as the price seemed to good to be true, but the staff were fantastic super friendly and helpful making jokes etc, the room we were in was very dated but it didn’t take away from the weekend we had, the spa was great and breakfast was yummy. Great location if you are wanting to climb Snowden only a short drive away. The town its self is super cute some lovely places to eat and drink. The only negative I will say is we had to pay £10 per night to park but apparently that was because we booked through a third party if you book direct it’s free. Also the receptionist did say they may be able to price match so definitely worth giving them a call if your thinking of staying. We would definitely stay there again. "

"Room was tidy and clean albeit looking a bit tired. Staff were very friendly and helpful. Breakfast was lovely worth the extra cost with plenty on offer."

"no breakfast Bar ok"

"Great stay, lovely room for a reasonable price and free parking is a big bonus"

"Very clean hotel & room! Staff friendly & attentive! Highly recommend!"

"Room not the best we've stayed in, no shelf in bathroom for our toiletries, towel rail fell off, wardrobe door wouldn't close. Decor throughout needs updating ( in all fairness the hotel has just been taken over) and renovations are on going. Breakfast fairly hot ( buffet style) didn't have a dinner so can't comment."

"The location was perfect and parking on site was great. Unfortunately we were in the front of the hotel and the noise from the street woke us ( we were on floor 9). Even numbered rooms are at the back of the hotel. The air con wouldn't go any lower than 18 and the room was too hot. Breakfast was great and staff were helpful."