View from property
Check availability

Reviews of The Olives

4.5 out of 5
The Olives
House 3, Road 126, Gulshan 1, Dhaka

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 27 reviews" "
Rating 8 - Good. 12 out of 27 reviews" "
Rating 6 - Okay. 8 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

ABDULLAH

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Dongcheol

Liked: Room comfort
Disliked: Staff & service
None
Breakfast is always same. They need to serve different kinds of food like other hotels. I highly recommend that they should benchmark "Four point Hotel in Dhaka".
Stayed 11 nights in Feb 2019
Response from Faruk Hossain, HOSM on 28 Feb 2019
Thanks for your review. Yes, we are working on your feedback. Hope to see you soon at The Olives 🏨. Thanks

6/10 Okay

Vikram, Mumbai India

very average stay .. POSITIVES :- 1) Location in gulshen 2 -- good for business. 2) Room size ( specially if you are a large family ) each room is about the size of an apartment with two rooms and two bathrooms and a Kitchenette 3) The staff were kind and courteous 4) Good breakfast NEGATIVES :- 1) Didnt like the decor of the room- brick work and unpainted walls ( maybe this was part of the look --but it looked incomplete) 2) Its a 3 star category hotel...not a 5 star as it looks in the pic- the pool was nice but the public washrooms were dirty 3) Dimly lit rooms 4) Small Restaurant
Stayed 3 nights in Nov 2018

6/10 Okay

Abdur Rahim

Stayed 2 nights in Sep 2018

8/10 Good

Shakil, Sydney, Australia

Friendly staff and great location
My experience was good but not great. Few changes will make it more enjoyable for future guests. For example: *Apartment size was quite big but storage facilities were not that great. *My executive suite didn't have microwave but it was organised on my 2nd day of arrival. *Funny fact is they had a ironing board without any electric iron. I didn't bother to ask for it. *Staff were friendly and helpful. But house keeping needs proper tool and more manpower. *Hotel security is good. Althougg it was quite awkward asking front desk staff to get access to the lift! Yes, you need to ask them every single time unless you want to use the stairs!
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not 5 Star Hotel. Should be 3 star
Previously I found Expedia search results accurate but on this occasion Expedia said Olive Hotel as 5 Star & in my opinion it should be 3 Star if I compare with other 5 star hotels in Dhaka such as The Westin Hotel & around the world. Only one very small dark reastuarent back of the hotel with full of Mosquitos. Very small hotel reception area. Hotel location is undesirable etc
Stayed 4 nights in Aug 2018

4/10 Poor

WAI YI

Disliked: Staff & service
Need Improve
Good: Room is big. Bad: Poor house keeping. Bed is uncomfortable. Food Is not good. Service is bad.
Stayed 6 nights in Jul 2018

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in olive
Its was good in olive. Big room with with kitchen, double toilet and bathroom. 24 Hrs swimming and gym. Its amazing.
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. we always try to provide our best hospitality. Hope to see you at THE OLIVES. Thanks

6/10 Okay

Willie

Liked: Staff & service
Staffs were great but condition of hotel so so. Not sure why but cant seem to get shower heater to work and hope can have some complimentary water in room will be nice
Stayed 2 nights in Feb 2018
Response from Faruk Hossain on 3 Mar 2018
Dear Sir, Thank you very much for your review. we already worked on it and already solves shower heater problem. Hope a very good stay in future. Thanks

2/10 Terrible

David

Avoid
This hotel was outrageous. When I turned up, there was no room for me and I had to share with a colleague. No refund because 'already paid'. Merely offered a free airport transfer (worth about a third of the room rate). Hotel.com were also useless in trying to sort saying they could not do anything as the room had been paid for.
Stayed 2 nights in Feb 2018
Response from Faruk Hossain on 3 Mar 2018
Dear Sir, Thank you very much for your review. We are trying to solve your problem but due to Bangladesh Bank guide line for third party credit card refund policy. We are not able to refund. Hope we will adjust in future stay at THE OLIVES. we are extremely sorry for inconvenience. Also we did not offered any complimentary airport transfer facilities. Our airport transfer is always changeable. Hope a great stay in future. Thanks

2/10 Terrible

John, Chicago, USA

Disliked: Cleanliness, staff & service, room comfort
Not a good place to stay
I booked the hotel through Expedia about a month before my stay. When I arrived there they said I didn't have any reservation. I showed my itinerary from Expedia which showed I paid the total amount of $750 for 4 nights for a Executive Suits. They said since I booked too early I have to pay again because they don’t have any records of it. I told them to verify with Expedia but they said they would not do it and said I have to call Expedia and straight it up. When I called Expedia they said they sent everything to the hotel and they should have all my information. Expedia sent all my information again. Anyway, I had to go through hell to check in. Next day someone called me again said that I may have to pay again. They gave me a cheaper room even though I paid for a Executive Suits. I paid for two guests. My guest came the 2nd day but they would not let her stay at the hotel. The reason was I didn’t tell them about my guest when I checked in. After all these nonsense, I wanted to just check out and go to a different Hotel. When I called the front desk to talk to the manager he started to yelling at me saying I couldn’t check out because I was supposed to stay for 4 days and they would not give my money back. I stayed at Sonargoan, Sheraton and Lakeshore hotel in Dhaka many times before but never had this horrible experience. Also, the towels in the bathrooms are dirty and they stinks. Never staying there ever again.
Stayed 4 nights in Dec 2017
Response from Faruk Hossain on 20 Jan 2018
Dear Mr John, Thank you very much for your review that was totally miscommunication. We extremely sorry for that unprofessional attitude. We took some official action against that associates. Hope it will not happened in future. We are expecting you as our honorable guest on your next trip at Dhaka. You will find true hospitality at THE OLIVES. Thanks

6/10 Okay

Lee, Dubai

Liked: Staff & service
Disliked: Cleanliness
Mosquitos
The rooms are accessible from outside and not an interior hallway like most hotels therefore it is easy for mosquitos to enter the room when you enter and exit. The hotel rooms are big like 2 bedroom flats but they are not very clean. Wipe your finger across the furniture and there is dirt. Maybe the rooms are too big so the workers are only focusing on cleaning the bathroom and changing sheets when customers leave, I don't know.
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. We already worked on your review and took some necessary step for best hospitality. Hope your next stay will more pleasant. Thanks

8/10 Good

Alfonso, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel Away from Traffic Noise
It was near to our client's office which was very convenient as we could walk to it saving lots of time avoiding the traffic. The security was superb and I made use of the gym a few days during my stay. Was extremely happy with the entire stay.
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. We always trying to provide our best hospitality. Hope your next stay will more pleasant. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great facilities, service could improve.
Room: great! No complaints. Clean, new furniture. Large windows with views of the city. Restaurant: Low quality food, but priced reasonably. Breakfast buffet has decent variety but loses its appeal after a few days. Amenities: Pool is pretty good. Hardly anyone uses it so it is easy to swim laps. Gym is small and lacks weight equipment, but is fine for people that just want to use the treadmill. Service: Overstaffed & undertrained. English skills and cultural awareness generally lacking.
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. We already worked on your review and took necessary step to improve our hospitality. Hope your next stay will more pleasant. Thanks

8/10 Good

Ian, Nottingham, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would happily stay there again
I stayed at The Olives for 3 nights, all of which were very comfortable and the hotel staff were very good. The room was very clean and far more spacious than i was expecting, the bed was very comfortable. All areas of the hotel were very clean and tidy. Happy with the breakfast and dinner options in the hotel restaurant.
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. We always trying to provide our best hospitality. Hope your next stay will more pleasant. Thanks

10/10 Excellent

Ram, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost like an apartment with study, kitchen
Really spacious suite in congested Dhaka, strongly recommend this property
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. The Olives team always trying to provide our best hospitality. Hope your next stay will be more pleasant. Thanks

10/10 Excellent

Kamran, Bloomfield, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent service especially front staff manager Mr. Alam was on the ball.
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. THE OLIVES team always trying to provide our best hospitality. Hope your next stay will be more pleasant. Thanks

6/10 Okay

Kam Yuen

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

BART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima service
zeer ruime kamer, prima internet, zeer vriendelijke en gedienstige bediening, rustige straat,
Stayed 2 nights in Nov 2018

8/10 Good

SIJIN, 서울

Liked: Cleanliness, staff & service, property conditions & facilities
전반적으로 괜찮은 서비스 헬스장은 비좁음 조식은 무난함 신문서비스 모기퇴치 서비스 좋음
Stayed 6 nights in Sep 2018

8/10 Good

정진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工態度很好
員工服務很好，但酒店外圍破爛，下雨後非常難行
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. we always try provide our best hospitality. Hope your next stay will be really great. Thanks

8/10 Good

Milan, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small comfortable hotel, difficult accesible by car (many traffic jams in this area), big room, good breakfest, pleasant staff
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. We always trying to provide our best hospitality. Hope your next stay will more pleasant. Thanks

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank u olives
We had a good stay and would return if we ever went back to Dhaka.
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. We always trying to provide our best hospitality. Hope your next stay will more pleasant. Thanks

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
A good hotel in Bangladesh
The hotel is very comfortable. Food is good. Room in general is clean. The hotel has individual Wifi in each guess room so the internet connection is very good. However, the glasses in wash room are not cleaning up which make me a bit disappointed. The team & Mr Maruf (the CEO of the hotel) are all very nice. I did have had a good time during my stay in the hotel.
Response from Faruk Hossain on 18 Apr 2018
Dear Sir, Thank you very much for your review. We already worked on your review and took some steps for better hospitality. Hope your next stay will be really great. Thanks

8/10 Good

JongWoo, 한국

Liked: Cleanliness, property conditions & facilities, room comfort
굴산지역 중심에 있어 이동이나 미팅시 좋음
호텔의 위치는 비즈니스에는 적격인 위치였으며, 방글라데시를 고려하여 호텔의 상태도 만족합니다. 다만, 호텔에서 제공하는 공항 픽업 서비스가 호텔비와는 별도로 편도에 3만원 정도를 지불해야 하니 여유가 없을 경우 별도의 교통편을 사전에 알아보는게 좋을것 같습니다. Sim 카드도 호텔에서 보유하고 있어서 구입이 편리하였으나, 시중 가격에 비해 비싸게 판매하고 있으니 참고하세요.