Search Hotels Near Diana Galleries Mall, Acapulco

"The hotel was amazing, the beach is a few steps away and the staff was very nice "

"The people at this place are so full of BS. They gave me a room with the doorknob mest up. When I asked for a different room. They said every room was the same. So I checked the other doors and no they were not all the same. And they just kept lying and lying. Definitely would not stay here again. If you like safety, do not stay here."

"I had such an amazing stay this weekend! The hotel was absolutely beautiful and spotless — you can tell they really care about keeping everything clean and welcoming. There was so much to do, which made the whole experience even better. What really stood out to me was the staff — everyone was so friendly, helpful, and genuinely kind. They made me feel comfortable from the moment I arrived. I would definitely recommend staying here and can’t wait to come back!"

"This hotel is a fraud , no clean no ac, no elevator, the hotel has miserable conditions to operate the online pictures is total fraud"

"hotel is in a great area for eat outs and entertaintment front door staff is great they help you out the most on places to eat an do an go awson. only thing is that they make you wear hand ribben ur whole stay n they tell you so you can acess the beach n come in the resort again but it turns out ribbons are use for pool area they charge locals a fee to use pool so if you sleep late pool area is packed no chairs or tables available an they want an id for towels i took my passport i wasnt going to give them a passport for beach towels it seems locals are better takencare of than guest an forget about dont disturb signs in ur door they call an call ur room phone im guessing to see if ur there. n they still go in ur room an try to clean i was only there for weekend didnt need my room clean ive stayed in many hotels an i have never ever had an experience like the one in cyrstals the ritz is right next to cyrtals im not affeliated in any way nor i care about ritz hotels but it might cost a little more there activitys look better managed. not promoting nor i care were you end up booking im just telling you what ive experience i live in los angeles california i travel alot to vegas i could tell a good hotel from a poor managed one.."

"Everything was clean"

"Buena solo que se olle mucho ruido por los carros"

"Everything was ok, Need more improvement in food "

"Desafortunadamente el paso del huracán Otis causó daños en muchas propiedades del puerto, seguramente esa es la razón por la que esta propiedad presenta un estado de deterioro bastante notorio, se agradece el esfuerzo que hace el staff por causar una sensación de seguridad, pero las instalaciones ya están con apariencia de daños muy visibles!! Ánimo para todos en el puerto, van a salir adelante!!!"