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Reviews of Hôtel des Ducs

3 out of 5
Hôtel des Ducs
5 Rue Lamonnoye, Dijon, Cote-d'Or

Reviews

9.2

Wonderful

Rating 10 - Excellent. 493 out of 794 reviews" "
Rating 8 - Good. 241 out of 794 reviews" "
Rating 6 - Okay. 38 out of 794 reviews" "
Rating 4 - Poor. 12 out of 794 reviews" "
Rating 2 - Terrible. 10 out of 794 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay for 2 nights at Hotel des Ducs. It was everything I wanted in a hotel, and had a wonderful breakfast buffet. My room on the top floor was quiet and safe and had a nice view over the roofs of the old city. The staff were great and answered all my questions. Thank you!
Stayed 2 nights in May 2024
Response from Céline on 18 May 2024
Dear Guest, we are pleased that you enjoyed your stay.We will be pleased to have you during another stay in Dijon.

10/10 Excellent

Jo Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, friendly staff. I recommend and I would go back go back.
Response from Céline on 15 May 2024
Dear Madam, thank you for your comment.We will be pleased to welcome you during another stay in Dijon.

8/10 Good

Treena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Bed and pillows were comfortable. Everything we needed.
Stayed 2 nights in May 2024
Response from Céline on 19 May 2024
Dear guest, thank you for this comment. We will be pleased to welcome you during another stay in Dijon.

10/10 Excellent

Elaine

Liked: Cleanliness, amenities
Really comfy beds, quiet and clean. Convenient for everything.
Stayed 1 night in Apr 2024
Response from Céline on 22 Apr 2024
Thank you for your comment.We will be pleased to welcome you during another stay in Dijon.

10/10 Excellent

darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel that was excellent.
Stayed 1 night in Apr 2024
Response from Juliette on 7 May 2024
Thank you so much for your grade. Hope to see you again for your next travel in Dijon.

10/10 Excellent

Francois D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le meilleur emplacement au centre-ville du vieux Dijon! Super sympa!
Stayed 2 nights in Apr 2024
Response from Céline on 20 Apr 2024
Merci pour votre commentaire qui nous fait très plaisir.Nous serons ravis de vous accueillir lors d'un prochain séjour.

10/10 Excellent

Tracy, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Céline on 15 Apr 2024
Dear Madam,,Thank you for your grade. We will be pleased to welcome you during another stay in Dijon.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive hotel with large room and balcony overlooking the street. Feel safe. Close to the shops and restaurants. Definitely would return!
Stayed 1 night in Mar 2024
Response from laurent on 1 Apr 2024
Thand you and don't forget the 15 off Fidelity program

10/10 Excellent

Keith

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing.
Stayed 1 night in Mar 2024
Response from Céline on 19 Mar 2024
Dear guest, Thank you for your comment.We are pleased that you enjoy your stay in our hotel.It will be a pleasure to welcome you during another stay in Dijon.

10/10 Excellent

Rafaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfeito! O quarto espetacular… super bem localizado!
Stayed 1 night in Mar 2024
Response from Laurent on 9 Mar 2024
Dear guest, we thank you for your comment. We will do our utmost to live up to your review.

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stylish boutique hotel in the heart of old Dijon Just a small issue : bathroom had a sewer smell in the morning
Stayed 1 night in Feb 2024
Response from Laurent on 21 Feb 2024
Dear guest, we thank you for your comment. We will do our utmost to live up to your review.

10/10 Excellent

M elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the off site property but once we got in the room was great. Tons of space, nice coffee and tea setup. Great shower with bathrobes. Bed was great too. It’s a short walk to the main hotel for breakfast which was nice as well.
Stayed 1 night in Feb 2024
Response from Laurent on 21 Feb 2024
Dear guest, we thank you for your comment. We will do our utmost to live up to your review.

10/10 Excellent

Yvette

Stayed 1 night in Feb 2024
Response from Laurent on 19 Feb 2024
Cher client, nous vous remercions pour votre avis qui va faire plaisir à toute l’équipe. Nous allons faire le maximum pour être à la hauteur de vos commentaires.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Laurent on 19 Feb 2024
Cher client, nous vous remercions pour votre avis qui va faire plaisir à toute l’équipe. Nous allons faire le maximum pour être à la hauteur de vos commentaires.

8/10 Good

Stuart

Stayed 1 night in Feb 2024
Response from Céline on 21 Mar 2024
Dear guest, Thank your for your grade. We will be pleased to welcome you during another stay in Dijon.

10/10 Excellent

Stephanie

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
In the heart of historic Dijon this hotel has everything I want. I walked to dinner in a glorious old French neighborhood. My hotel window looks out on a classic French topiary garden. Heaven!
Stayed 1 night in Jan 2024
Response from Laurent on 27 Jan 2024
Dear guest, we thank you for your comment. We will do our utmost to live up to your review.

8/10 Good

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, with decent rooms. No parking nearby though and no hotel restaurant.
Stayed 1 night in Jan 2024
Response from laurent on 26 Jan 2024
Thank you.We aere in the cebter of the city with 200 restaurant around us.For parking more facilties with a direct booking

10/10 Excellent

Heather

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a lovely hotel, near the main attractions. The staff were very friendly and the breakfast was terrific!!
Stayed 1 night in Jan 2024
Response from Laurent on 21 Jan 2024
Dear guest, we thank you for your comment. We will do our utmost to live up to your review.

10/10 Excellent

Brian, Sparks

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Laurent on 21 Jan 2024
Dear guest, we thank you for your comment. We will do our utmost to live up to your review.

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023
Response from Céline on 19 Dec 2023
Dear guest,thank you for your grade. We will be pleased to welcome you during another stay in Dijon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Everyone at the hotel was so gracious amd helpful and kind it was a wonderful experience. The hotel is close to the museums and major places to visit. The breakfast was delicious
Stayed 1 night in Dec 2023
Response from Céline on 18 Dec 2023
Dear guest, thank you for your comment.We will be pleased to welcome you for another stay in Dijon.

10/10 Excellent

Louis

Stayed 1 night in Nov 2023
Response from Céline on 20 Dec 2023
Dear guest, thank you for your grade. We will be pleased to welcome you for another stay in Dijon.

10/10 Excellent

Kadri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, clean.
Stayed 2 nights in Nov 2023
Response from Christina on 16 Nov 2023
Thank you for your reply. It is with pleasure to welcome you again

10/10 Excellent

Vivian

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location. Very nice hotel.
Stayed 1 night in Nov 2023
Response from Céline on 14 Nov 2023
Thank you for your comment.We will be pleased to welcome you for another stay in Dijon.

8/10 Good

Barbara, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location. Across the street from major sites and shuttle that goes around city. A very nice staff. Room small but clean. Good elevator
Stayed 2 nights in Nov 2023
Response from Céline on 9 Nov 2023
Dear Barbara,Thank you for your comment.We will be pleased to welcome you for another stay in Dijon.

10/10 Excellent

Barbara, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Location,location, location. A reasonable hotel in the heart of the old town. Everything is right there including transportation
Stayed 1 night in Nov 2023
Response from Céline on 6 Nov 2023
Dear Guest,We are pleased that you enjoyed your stay in our hotel and will welcome you with pleasure another time.

10/10 Excellent

Melody

Stayed 1 night in Oct 2023
Response from céline on 21 Nov 2023
Thank you for your comment.We will be pleased to welcome you for another stay in Dijon.

8/10 Good

CHARLTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Oct 2023
Response from Christina on 27 Oct 2023
Thank you for taking the time to share your opinion. We remind the reader that we are located in the heart of the historic centre of Dijon, 100 meters from the Dukes' Palace, the Fine Arts Museum and the Tourist Office.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay! Great location.
Stayed 3 nights in Oct 2023
Response from Christina on 25 Oct 2023
Thank you for your stay in our establishment. We appreciate your comments.

8/10 Good

Tania, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First the negatives. For us folks from the US, when you get here, you are no longer in Kansas, folks. The roads are tight and the parking places are tiny. So, unless you have a tiny car, you will be sweating bullets trying to find the hotel and to park your car. We stayed at the Residences du Duc, which is about 1000 feet from the main hotel and it is in a pedestrian area - so no cars, which means you'l have to drag your luggage from the main hotel to the Residence. We stayed in the Loft room - at least their is an elevator to this third floor room. Second main negative is the internet. It is pretty bad in the Residence - it barely worked on our phones, but you have to keep logging back in. Now the good stuff. The staff are extremely pleasant and helpful. The room is very clean and comfortable. And you will be absolutely centrally located in the old part of town. To visit everything Dijon has to offer, you can essentially forget your car (thank goodness - it is squeezed into some parking lot three stories below ground), while you stay here. And Dijon has a lot to offer. I would definitely recommend this hotel, just be prepared to struggle to get here. By the way, don't use Google Maps to try and find the place - use Waze; the former kept on trying to force us to use one-way streets going the wrong way.
Stayed 4 nights in Oct 2023
Response from Mathilde on 24 Oct 2023
Dear Guest, Thank you for taking the time to share your review and we are sorry that you were disappointed by Résidence des Ducs. For the reader, you can choose between the 35 rooms of the "hôtel des ducs" (5 rue Lamonnoye), the 8 "appartements des ducs" (5 bis rue Lamonnoye - equipped with a kitchen), the 3 studios of the "maison des ducs" (7 rue verrerie - 2 are equipped with a kitchen) and the 5 rooms of the "résidence des ducs" (3 rue du Palais). All of this is 100 metres from the Place de la Libération, the Palais des Ducs and the Musée des Beaux-Arts. We try to be as clear as possible on the internet but sometimes there can be confusion.

10/10 Excellent

Richard J, Wallingford

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property with an excellent staff and attentive service. Right near the center of Dijon with many walkable dining options. We loved our stay here and do highly recommend this property.
Stayed 1 night in Sep 2023
Response from DervilleP on 16 Oct 2023
Dear Guest, we would like to thank you for your comment which gives us great pleasure. We would also like to take this opportunity to thank the entire team (reception, breakfast, rooms) for their commitment and the quality of their work.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was excellent and polite. Room was amazing
Stayed 1 night in Oct 2023
Response from Christina on 15 Oct 2023
Dear guest, We thank you for your comment that pleases us because it is our objective to offer you a professional & warm welcome. In fact, the interest of our profession lies mainly in the meetings we have throughout the year with guests of different profiles and nationalities. The welcome is therefore spontaneous.

10/10 Excellent

Jerold, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 2 nights in Oct 2023
Response from Christina on 11 Oct 2023
We are glad that you enjoy your stay. It is with pleasure to see you in the hotel again.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with suites in centre of Dijon
Extremely comfortable hotel in centre of Dijon. Great spacious rooms and very nice amenities. You cannot be more central to all that the old city offers in museums and churches. We would happily stay here again
Stayed 1 night in Sep 2023
Response from Céline on 3 Oct 2023
Dear Guest, thank you for your grade and your comment.We will welcome you with pleasure during your next stay in Dijon

8/10 Good

Leslie

Stayed 3 nights in Sep 2023
Response from Mathilde on 29 Oct 2023
Cher client, nous vous remercions d'avoir pris le temps de partager votre avis. Pour le lecteur et concernant le petit déjeuner, nous essayons effectivement d'avoir une belle qualité et variété de produits si possible Bio. Notre souhait est que nos clients profitent pleinement de ce moment privilégié. Un "bon petit déjeuner" fait pour nous partie des "petits plaisirs minuscules" chers à Philippe Delerm. Merci encore.

8/10 Good

Hanna-Maria

Stayed 1 night in Sep 2023
Response from DervilleP on 16 Oct 2023
Dear Guest, we really thank you for your comment. For the reader, please note that in addition to the 34 rooms in the hotel, we offer 8 studios and apartments in the adjacent building (the "Dukes' apartments"). With a surface area of between 50 and 68m2, with a fully equipped kitchen, they can accommodate between 2 and 6 people. We also offer 2 studios and one bedroom at 7 rue Verrerie, 200 meters from the hotel (the Maison des Ducs). With a surface area of between 30 and 40 m2, they are located in a 15th century half-timbered house without a lift (the "maison des ducs"). The rue verrerie, pedestrian and largely occupied by antique dealers, is one of the most picturesque streets in the historic centre of Dijon. Finally, we offer 4 large rooms and 1 suite at 3 rue du palais, next to the Place de la Libération (the "Dukes' residence")

10/10 Excellent

Catherine

Stayed 1 night in Sep 2023
Response from laurent on 23 Sep 2023
Thank you Merci

8/10 Good

Emma

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from laurent on 23 Sep 2023
Thank you Merci

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Convenient location. Clean and comfortable. Good value. Pleasant helpful staff. Room very small. Parking 10 minute walk away so take everything you need with you and try to enjoy the stroll. You can easily load and unload outside hotel though. Lovely!
Stayed 1 night in Sep 2023
Response from Céline on 31 Oct 2023
Dear Guest,Thank you for this comment.We will be pleased to welcome you during another stay.

10/10 Excellent

Lesley

Stayed 1 night in Sep 2023
Response from Céline on 18 Sep 2023
Dear guest,Thank you for this great which makes us very happy.We hope to welcome you during another stay in Dijon.

8/10 Good

Mark and Margaret

Stayed 2 nights in Sep 2023
Response from Mathilde on 16 Sep 2023
Cher client, nous vous remercions d'avoir pris le temps de partager votre point de vue et sommes très heureux que vous ayez apprécié votre séjour. Pour le lecteur, nous rappelons que nous n'avons pas de restaurant mais que nous disposons d’une très belle offre à proximité. Nous vous recommandons notamment les adresses suivantes : SO, La Maison des Cariatides, L’un des Sens, DZ’ Envies et la Brasserie du Pré aux clercs. Pour des repas d’exception, nous vous proposons L’Oiseau des Ducs (Louis-Philippe Vigilant - 1* Michelin), L’Aspérule (Keigo Kimura -1* Michelin), Cibo (Angelo Ferrigno - 1* Michelin) et l’Hostellerie du Chapeau Rouge (William Frachot -2* Michelin)

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay in Hotel des Ducs. The room and bathroom were both clean; the bed was extremely comfortable and the shower was powerful. Breakfast in the morning was nice too. Would definitely return.
Stayed 1 night in Sep 2023
Response from Mathilde on 12 Sep 2023
Dear customer, thank you for your comment which makes us very happy, especially concerning cleanliness which is one of our priorities. Your opinion allows us to thank the whole team for its daily involvement on this point. Cleanliness is indeed a daily battle to achieve zero defects in the rooms and common areas. Not easy but it is our goal. Thank you again for your comment.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mathilde on 12 Sep 2023
Dear guest, we really thank you for your appreciation. For the reader, please note that in addition to the 34 rooms in the hotel, we offer 8 studios and apartments in the adjacent building (the "Dukes' apartments"). With a surface area of between 50 and 68m2, with a fully equipped kitchen, they can accommodate between 2 and 6 people. We also offer 2 studios and one bedroom at 7 rue Verrerie, 200 meters from the hotel. With a surface area of between 30 and 40 m2, they are located in a 15th century half-timbered house without a lift (the "maison des ducs"). The rue verrerie, pedestrian and largely occupied by antique dealers, is one of the most picturesque streets in the historic centre of Dijon. Finally, we offer 4 large rooms and 1 suite at 3 rue du palais, next to the Place de la Libération (the "Dukes' residence").

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Comfortable room, friendly staff, excellent breakfast, perfect location for exploring Dijon
Stayed 2 nights in Sep 2023
Response from Céline on 9 Sep 2023
Thank you for this comment.We hope to welcome you for another stay in our hotel

8/10 Good

Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As mentioned above .. convenient , walkable , very clean … staff friendly … but lacked that going the extra mile attitude … all requests were met but a little more personalised service would have been better
Stayed 3 nights in Sep 2023
Response from laurent on 5 Sep 2023
Hello thank you for your comment.Our advise is to use waze application is the best solution to find the right way, gps are sometimes not up to date.

10/10 Excellent

pamela van den

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2023
Response from Christina on 3 Sep 2023
Dear Guest, Thank you for having taken the time to share your opinion and we are glad you enjoyed your stay. To the reader, we confirm we are located in the historic centre of Dijon, at 100 meters from the Palais des Ducs the museum of fine arts and the Tourist Office.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Céline on 26 Aug 2023
Cher client, nous vous remercions pour votre note qui nous fait très plaisir. Nous en profitons pour remercier toute l’équipe (réception, petit déjeuner, chambre) pour son implication et la qualité du travail effectué. Merci encore pour votre note. Au plaisir de vous recevoir lors d'un prochain séjour à Dijon.

10/10 Excellent

Simon

Liked: Amenities
Lovey hotel with friendly and welcoming staff. Rooms very good indeed The location is superb also - except that there is an independent fast-good restaurant just next door and it attracts vagrants and such people.
Stayed 3 nights in Aug 2023
Response from Christina on 20 Aug 2023
Thank you very much for your comment. It is with pleasure to see you again in our hotel.

10/10 Excellent

Payam

Stayed 1 night in Aug 2023
Response from Mathilde on 12 Sep 2023
Cher client, nous vous remercions d'avoir pris le temps de partager votre avis. Nous rappelons au lecteur que sommes situés au cœur du centre historique de Dijon, à 100 mètres du Palais des Ducs, du musée des Beaux-Arts et de l’Office du Tourisme.

10/10 Excellent

Abdelhalim

Stayed 1 night in Aug 2023
Response from laurent on 27 Aug 2023
Merci beaucoup :)Cela nous encourage à continuer et faire mieux j'en profite pour remercier les équipes !!