6/10 Okay
Alice
Travelled with family
7 Apr 2024
Liked: Cleanliness, property conditions & facilities
The furnishings at the hotel are very fashionable and hip, but unfortunately, the service leaves a lot to be desired. At the restaurant the staff is quite inattentive and also requested payment for our food immediately as it was delivered. It took several firm words to be able to pay with card instead of charging to our room. Most of the young restaurant staff only spoke French even though it is a larger, chain hotel. Needless to say, our plan to stay and enjoy the music was quickly changed and we left after one drink, instead of several and more food dishes as originally planned. Their loss! The rooms are pretty but a bit lacking: no hot water heater or coffee station, only some cheap plastic cups. And the “family” room is just two connecting rooms with no sitting area. For parking they have very few spaces and you have to reserve in advance—they never let us know that detail sadly—and unbelievably there is no loading or standing zone in front of the hotel for most people who will then have to drive to the public parking garage. Inconvenient and stressful. I think the target audience for them are young, fashionable, pretty French people (they even sell “adult” items in the hotel shop). If you are not that, I recommend a different hotel, otherwise you will feel a bit of an outsider and interloper. They are just too cool for school.
Alice
Stayed 2 nights in Apr 2024