Dear Naomi, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you enjoyed the prime location of our hotel, with its convenient proximity to the town's attractions and the array of local dining options. Your appreciation for the variety of drinks at our bar and our verdant veranda with picturesque river views is much appreciated.However, we regret that the absence of in-room tea and coffee facilities did not meet your expectations. While we strive to provide essential amenities in line with ibis standards, we understand the comfort that these provisions can offer. We would like to highlight that hot and cold beverages are indeed available around the clock at our bar for our guests' convenience.It is reassuring to know that our efforts in maintaining room cleanliness and providing a satisfactory variety of room amenities have not gone unnoticed. Your kind words about our breakfast selection also reflect our commitment to offering a pleasant dining experience. While we take note of your sentiments regarding hotel condition and service, please rest assured that our team continuously endeavors to deliver a high standard of guest satisfaction.We hope to welcome you back. Best wishes,Gregory SEE-CHIM, AFO Manager

Dear Paul,Thank you for such a great review.It's heartwarming to learn that our staff made a positive impact on your stay, and that you enjoyed the unique charm of our bar. We're also thrilled that the breakfast was to your satisfaction, showcasing our commitment to providing a diverse and fulfilling start to the day.We appreciate your observation regarding the hotel's condition and would like to assure you that we continuously strive to maintain our facilities to offer a comfortable experience for all our guests. Maintaining the heritage of ibis Dinant, we blend modern amenities with the timeless allure of our beloved city.Your compliments on room cleanliness are particularly gratifying, as we pride ourselves on upholding the highest standards of hygiene and comfort for our valued guests. Thank you for acknowledging the efforts of our housekeeping team.We look forward to a return visit from you in the future.Best wishes,Degives Véronique, Manager

Dear Russell,Thank you for such a positive review.It is gratifying to hear that you enjoyed our prime location and found our staff to be friendly and helpful. Our team at ibis Dinant takes pride in making our guests' stays as pleasant as possible, and we're thrilled that you would recommend us. It's also wonderful to know that the cleanliness of your room and the overall condition of our hotel met your expectations, as we strive to maintain a high standard in every aspect of our service. We believe that our room amenities contribute significantly to the comfort and convenience of our guests, and we're pleased to see that they were to your satisfaction.It would be our pleasure to have you return on another occasion. Very best wishes,Degives Véronique, Manager

Dear Kathryn,Thanks for taking the time to review your stay at our hotel.We appreciate your highlight of our prime location and your recognition of our high standards as well as our team's excellent service. We do our best to keep our prices competitive and feel that they reflect the quality we provide, nevertheless, we have noted your comment.It would be a pleasure to welcome you again. Best regards,Cyrielle GRECK, General Manager

Chère Yesim,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous recevoir à nouveau.Bien à vous,Eloise Helleputte, FOM Manager

Dear Leander, Thank you for this feedback concerning your recent visit.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again in the future.Kind regards,Eloise Helleputte, FOM Manager

Dear Varsha, Thank you for reviewing your stay with us.We're glad to know that you found the cleanliness and condition of our hotel to be satisfactory. Our team strives to maintain high standards and it's rewarding to see these efforts acknowledged. Regarding the absence of in-room coffee or tea machines, we understand that this can be an important amenity for some of our guests. However, we do offer a variety of hot and cold beverages available 24/7 at our bar for your convenience. Concerning the smell you mentioned, we take such reports seriously as the comfort and safety of our guests are our top priorities. Our heating systems are regularly checked and maintained; however, we will investigate this further to ensure that all is in order.It would be a pleasure to have you return. Best wishes,Eloise Helleputte, FOM Manager

Chère Chantal,Merci pour cette excellente appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous revoir parmi nous. Bien à vous,Cyrielle GRECK, General Manager

Dear Andrea,Thank you so much for your positive feedback following your stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope we have the pleasure of seeing you on future occasions. Best regards,Cyrielle GRECK, General Manager

Dear Allison, Thank you for taking the time to share your review with us.We're delighted to hear that you found tranquility in our location and that the complimentary parking was convenient for your stay. It's wonderful to know that the cleanliness and comfort of our rooms met your expectations, and that the view, despite being of the road, provided a peaceful ambiance. We're glad that our efforts to maintain a serene environment contributed to a positive experience for you.We look forward to welcoming you back on a future visit.Kind regards,Cyrielle GRECK, General Manager

Cher Hôte,Merci pour votre commentaire très positif.Nous sommes ravis de lire que vous avez apprécié notre emplacement, la literie confortable et le choix varié de notre petit-déjeuner. Nous nous efforçons de proposer un séjour agréable et abordable pour nos clients, et il est toujours gratifiant de recevoir des retours positifs.Au plaisir de vous accueillir de nouveau bientôt,Cyrielle GRECK, General Manager

Cher Jean Philippe,Nous vous sommes reconnaissants d'avoir pris le temps de partager votre expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir de nouveau.Bien à vous,Cyrielle GRECK, General Manager

Dear Joel,Thank you for your kind review.We are glad to hear that you found our rooms clean, spacious, and our staff friendly and helpful. Our location along the river is indeed a highlight, and we hope you'll have the opportunity to explore the local surroundings more during your next visit.We appreciate your loyalty to the ibis brand and are happy that our hotel met your expectations, just like the other ibis hotels you have stayed at. We continuously strive to provide a comfortable and enjoyable stay for all our guests.We all look forward to the pleasure of seeing you again in the future. Kind regards,Cyrielle GRECK, General Manager

Kære KeldVi takker mange gange for anmeldelsen af dit ophold på ibis DinantDet glæder os meget i følte jer vel behandlet af vores personale på hotellet. Det er muligt at booke forskellige typer værelser. så skulle I ønske et andet værelse, er i altid meget velkomne til at henvende jer i receptionen for en opgradering.Det vil naturligvis altid være en fornøjelse at byde jer velkommen igen.Cyrielle GRECK, General Manager

Beste Peter,Bedankt voor uw feedback.We zijn blij om te horen dat u ons uitgebreide en goed verzorgde ontbijt heeft gewaardeerd.We begrijpen uw opmerkingen over de kamerfaciliteiten. Onze kamers zijn uitgerust met één stopcontact bij het bureau en een extra stopcontact in de badkamer. Voor extra stopcontacten kunt u altijd bij de receptie terecht. Helaas bieden we geen koelkastjes of koffie- en theefaciliteiten op de kamer, maar onze bar is 24 uur per dag geopend voor warme en koude dranken. Wat betreft de airconditioning, deze kan individueel geregeld worden en we hebben ook extra ventilatoren beschikbaar bij de receptie. Onze excuses als u hier niet voldoende van heeft gevoeld. Wat betreft de handdoeken, we voorzien standaard één handdoek per persoon en één badmat, maar extra handdoeken kunnen op verzoek bij de receptie worden verkregen.Vriendelijke groeten,Eloise HelleputteFront Office Manager

Dear Andrew,Thank you for this great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again in the future.Best wishes,Eloise HelleputteFront Office Manager

Dear Anthony,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Cyrielle GRECKGeneral Manager

Chère Estelle,Merci d'avoir partagé l'expérience positive de votre séjour chez nous.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Dans l'attente du plaisir de vous accueillir de nouveau,Eloise HelleputteFront Office Manager

Beste Jozef,Bedankt voor uw fijne review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Het was een plezier jullie te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groet,Eloise HelleputteFront Office Manager

Dear Anthony,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,Eloise HelleputteFront Office Manager

Dear Pat,Thank you for your kind feedback.We are delighted that your experience exceeded your expectations.It would be a pleasure to welcome you back on a future occasion. Best wishes,Eloise HelleputteFront Office Manager

Dear Chris,Thank you very much for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on another occasion.Best wishes,Eloise HelleputteFront Office Manager

Käre Svante, tack för ert fina omdöme efter er vistelse hos oss.Det här fina omdömet representerar allt vi vill att våra gäster ska känna efter ett besök hos oss. Med vänliga hälsningar,Eloise HelleputteFront Office Manager

Dear Kelly,Thank you for such a positive review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you again. Best regards,Eloise HelleputteFront Office Manager

Cher Hôte,Merci d'avoir pris le temps de cette appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir de nouveau très bientôt,Eloise HelleputteFront Office Manager

Dear David, Thank you for reviewing your stay at our hotel.We are happy that you had a pleasant stay and appreciated the high standards which we strive to uphold.Rest assured, we have noted your suggestion regarding in-room safes and will be sure to take this into consideration.We hope to have the pleasure of welcoming you back in the future. Best wishes,Eloise HelleputteFront Office Manager

Chère Julie,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous,Eloise HelleputteFront Office Manager

Beste Peter,Hartelijk dank voor deze uitstekende score.Het doet ons veel plezier dat u tevreden was met uw verblijf bij ons en dat de netheid van de kamer naar wens was. Daar doen we het voor!Met warme groeten en graag tot een volgende keer,Eloise HelleputteFront Office Manager

Dear Stephen,Thank you for this kind review.We are glad that your stay with us was a pleasant one and that you enjoyed our location. Thank you for also acknowledging our team's service; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.We hope to see you again in the future.Kind regards,Eloise HelleputteFront Office Manager

Beste Nicky,Bedankt voor uw feedback.Het verheugt ons te vernemen dat u steeds een aangename ervaring heeft in ons hotel. Onze prijzen kunnen schommelen naargelang de bezettingsgraad in het hotel en de periode waarin u boekt, maar hopelijk was deze het helemaal waard voor het comfort dat u kreeg.Bij een volgend bezoek staan we met plezier opnieuw voor u klaar.Met vriendelijke groeten,Eloise HelleputteFront Office Manager

Beste Kristof,Bedankt voor uw fijne review.We zijn blij dat u genoten heeft van uw verblijf en heeft kunnen ontspannen. We zijn blij dat u tevens genoten heeft van het uitgebreid ontbijt.Hopelijk tot ziens,Eloise HelleputteFront Office Manager

Chère Christine,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Au plaisir de vous accueillir une nouvelle fois,Eloise HelleputteFront Office Manager

Hi Julie,Thank you for this positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Eloise HelleputteFront Office Manager

Dear Sally,Thanks for this review and your insight.We are delighted to hear that you found our location convenient and that you appreciated our high standards.Furthermore, we’re so pleased to know our friendly team made a positive impression.However, we apologize for the inconvenience you experienced with the air conditioning. Our hotel has air-conditioned rooms, and we strive to maintain a comfortable temperature for our guest, however, the hotel experienced a major issue with the A/C system and there was an unfortunate delay with the repairs. We do hope this didn’t impact your stay too much.Nevertheless, it's great to know that our breakfast met your expectations.We do hope to welcome you back in the future.Best wishes,

Dear Guest,Thank you for reviewing your recent experience.We're pleased that you had a pleasant stay with us.We look forward to seeing you again very soon.Best wishes,Eloise HelleputteFront Office Manager

Mustafa Tevfik Bey,Otelimiz hakkındaki görüşlerinizi paylaştığınız için teşekkür ederiz.Sizi konaklamanızdan memnun olarak uğurladığımıza sevindim.Saygılarımla,Eloise HelleputteFront Office Manager

Beste Monique,Dank u voor uw mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Groetjes!Eloise HelleputteFront Office Manager

Dear Jabbar,Thank you for this kind feedback concerning your recent visit.We are pleased that you appreciated our new decor and your acknowledgement of the quality of service on behalf of our dedicated team is gratifying and encourages us to uphold our standards.The entire team look forward to welcoming you back for a future visit.Kind regards,Eloise HelleputteFront Office Manager

Dear Sonia,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back.Best wishes,Eloise HelleputteFront Office Manager

Caro José,começamos por agradecer o tempo dedicado a partilhar a sua experiência connosco.Tivemos muito gosto na sua visita e ficamos satisfeitos por destacar a nossa privilegiada localização. Estamos “em cima” do rio e muito próximos do centro de Dinant. Simultaneamente, lamentamos que não tenha recebido o habitual atendimento cordial dos nossos colaboradores. Contudo, esclarecemos que a esplanada está à disposição dos clientes que consomem no bar. Não pode ser usada para consumo de snacks ou bebidas adquiridos no exterior. À semelhança do verificado na generalidade das unidades hoteleiras, os produtos comprados no exterior só podem ser consumidos no quarto. Esperamos que compreenda.Ao seu dispor para qualquer esclarecimento adicional, apresentamos os nossos cumprimentos,Eloise HelleputteFront Office Manager

Chère Karin,Merci pour cet aimable commentaire.Nous sommes heureux que vous ayez apprécié votre séjour dans notre établissement. Merci d'avoir souligné la propreté de nos chambres et le large choix de notre petit déjeuner.Au plaisir de vous revoir pour une nouvelle expérience parmi nous,Eloise HelleputteFront Office Manager

Dear Miguel,Thank you for taking the time to give your opinion about your stay.We are sorry that you were not completely satisfied with the size of your room. Please rest assured that your concern has been duly noted. We are also sorry to hear of the issue with the towels and apologize for any inconvenience caused. Please do contact our reception if you have any concerns at all and we will find an immediate solution to ensure that your stay is perfect.We hope to have the pleasure of seeing you again in the future.Best wishes,Eloise HelleputteFront Office Manager

Beste gast,Bedankt dat u de tijd heeft genomen om een beoordeling te schrijven.Spijtig dat uw verblijf niet geheel naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Met vriendelijke groeten,Eloise HelleputteFront Office Manager

Beste Peter,Hartelijk dank voor deze uitstekende score.Wat fijn dat jouw verblijf bij ons voor herhaling vatbaar was, dit dankzij onder andere onze mooie kamers, ons vriendelijk personeel en onze netheid. Wij hopen dat ook dat je enkel met genoegen terugdenkt aan jouw tijd in Dinant.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Eloise HelleputteFront Office Manager

Cher hôte,Merci pour votre commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir à nouveau. Bien à vous,Eloise HelleputteFront Office Manager

Dear Florence,Thank you very much for your feedback.We are thrilled that you enjoyed your stay with us and appreciated our convenient location as well as our team members who strive to ensure you have the best experience possible. However, we regret that our parking didn't meet your expectations. Nevertheless, we have noted your comments and will consider them for future improvements.We hope that you will return. Best regards,Eloise HelleputteFront Office Manager

Dear Guest, Thank you so much for this glowing review.We are pleased that you appreciated the high standards and quality service which we strive to uphold.Moreover, it's a pleasure to know that you found our location ideal.We look forward to welcoming you back in future.Best regards,Eloise HelleputteFront Office Manager

Dear Scott,Thank you for this high rating.We aim to provide a memorable experience and are delighted that we were able to deliver just what you were looking for. Your satisfaction means everything to us and we appreciate your kind recommendation.We hope to welcome you back in the future.Best wishes,Eloise HelleputteFront Office Manager

Cher Bernard,Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous.Nous sommes enchantés que vous ayez passé un magnifique séjour et que vous ayez apprécié le confort ainsi que la propreté de votre chambre.Au plaisir de vous accueillir à nouveau,Eloise HelleputteFront Office Manager

Kære Thomas.Vi takker mange gange for den utroligt fine anmeldelse,De har givet af Deres ophold på ibis Dinant.Vi er glade for at høre, at du nød dit ophold her på ibis Dinant og at servicen var tilfredsstillende.Vi håber at kunne byde dig velkommen en anden gang.Eloise HelleputteFront Office Manager