4/10 Buruk
Monica
25 Jan 2026
Disukai: Kebersihan
Tidak Disukai: Fasilitas
For a 5 star hotel, the rooms were not great. Water pressure in the shower was terrible and they put me in a room that was as far as possible from reception. It made no sense, considering the very few people staying at the hotel.
The first receptionist had terrible customer service. When I returned at night after a long day of touring, the fellow at reception was on his phone and barely acknowledged me, even after I had to walk all the way back from my room because me key was not working.
There were 2 other men at reception the next day, and they were friendly and responsive.
Breakfast was ok and the staff seemed friendly. But the coffee machines were sub standard.
If you are looking for a true 5 star experience, this is not it.
Monica
Menginap 1 malam pada bulan Januari 2026
