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Reviews of Auberge La Diligence

2.5 out of 5
Auberge La Diligence
414, Ave de la Friche, Dolbeau-Mistassini, QC

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 132 reviews" "
Rating 8 - Good. 67 out of 132 reviews" "
Rating 6 - Okay. 10 out of 132 reviews" "
Rating 4 - Poor. 8 out of 132 reviews" "
Rating 2 - Terrible. 5 out of 132 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the cleanliness and professionalism of the staff.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 étoile
Il y avait un odeur bizarre dans la chambre. Les chambres ont besoin de se faire remettre au goût du jour.
Stayed 1 night in Dec 2023

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel restaurant is closed bring soap the ones included are not worth mentioning!! Overall good place for a quick stopover friendly staff but nobody around after 9:00 pm which was fine for us. It seems staff is a real big problem every where around here which is pretty sad for all these owners!
Stayed 1 night in Jul 2022

6/10 Okay

Lorie-Anne

Really expensive for the overall experience.
Stayed 1 night in Jun 2022

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Russell

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast bags, and easy access to the city. Quick car drive to anywhere.
Stayed 2 nights in Aug 2021

8/10 Good

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

BM, Quebec

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If you really like social distancing, little or no service, breakfast in a bag , this is the place for you
Stayed 1 night in Aug 2020

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff and good
Stayed 1 night in Jul 2020
Response from Lina, directrice des opérations. on 5 Jul 2020
Bonjour, au plaisir de vous recevoir à nouveau dans notre établissement.

10/10 Excellent

claude

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The continental breakfast was plentiful, and nicely arranged. The room was clean, and provided a comfortable bed for a night's stay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the trails with our snowmobile. No carpets in our room enabled me to breath better.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel propre, chambres rénovées. Nous avons apprécié notre séjour.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all perfect, maybe the breakfast was not well organized
Stayed 1 night in Jul 2019

8/10 Good

Marie

Liked: Cleanliness, staff & service, room comfort
Basic
The motel is a bit dated but clean enough. Everything I needed is available though and the bed was confortable. The shower is problematic as the quantity of hot/cold water varies drastically - seemingly according to the neighbouring rooms drawing water at the same. The price might seem excessive compared to 3 or 4 star hotels with pools in much bigger places but choice in Dolbeau-Mistassini is limited. When I stayed, only about 10 rooms were occupied and it would have been really considerate of staff to allocate non-adjacent rooms so that we don't hear so much noise and activity from the other rooms and possibly keep the water issue at bay. The continental breakfast is very basic and not impressive. The fruit (melon) was definitely off; the croissant was stale. Note that the restaurant is now closed (except for the breakfast) for lack of staff.
Stayed 1 night in Jan 2019
Response from Audrey on 18 Feb 2019
Your comments are relevant and will help us make positive changes. Thank you for taking the time to share your experience with us.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon hôtel
Stayed 2 nights in May 2024

10/10 Excellent

Magali

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel à l’accueil très aimable. Grande chambre, très propre. Située dans un cartier industriel.
Stayed 2 nights in May 2024

8/10 Good

Nicol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Chambre propre
Stayed 1 night in May 2024

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in May 2024

10/10 Excellent

Serge, Quebec

Température difficike à contrôler. Très chaud
Stayed 1 night in May 2024

8/10 Good

SAEGWAN

Business traveller
Liked: Staff & service
친절한 직원,, 청소 상태 양호 등
Stayed 1 night in Nov 2023

10/10 Excellent

SAEGWAN

Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant fermé mais sacs à déjeuners disponibles
Stayed 1 night in Nov 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
propre, personnel accueillant, grande chambre
Stayed 1 night in Oct 2023

8/10 Good

Annie

Stayed 1 night in Oct 2023

4/10 Poor

Bruno

Disliked: Cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

Raymond

Stayed 1 night in Oct 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Quelques lumiere ne fonctionnait pas
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephane

Stayed 1 night in Jun 2023

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Louis

Stayed 1 night in May 2023

4/10 Poor

CHRISTIAN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Mal indiqué,bien accueilli mais réception fermée à 21h, pas de salle de déjeuner. Situé sur un parking
Stayed 1 night in Oct 2022

10/10 Excellent

lenaig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil. Petit déj gratuit en sac à cause du covid mais simple et bon. Chambre grande Parcontre télé un peu vieillotte.. Bon rapport qualité prix. Je recommande
Stayed 1 night in Sep 2022

8/10 Good

Sylvain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait
Stayed 1 night in Sep 2022

10/10 Excellent

Jean Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Pratique et tranquille
Stayed 1 night in Sep 2022

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Sébastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Véronique

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Le lit était trop petit pour 2 adultes ,la tv es désuet il faut aller apuyer sur les touches pour le volume dans les passages nous avions des odeurs d'humidité.et pour finir personne meme avec la note de faire sonner 3 coups sur le téléphone personne pour faire la réception (laisser vous clés dans le panier
Stayed 1 night in Aug 2022

8/10 Good

France

Stayed 1 night in Aug 2022

8/10 Good

Alain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La personne a la réception était très chaleureuse. Au niveau de la restauration, il sont fermés du a la pénurie de personnel mais ils font leur possible
Stayed 1 night in Jul 2022

8/10 Good

martin

Stayed 2 nights in Jul 2022

10/10 Excellent

Michel Le

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La courtoisie du personnel!
Stayed 2 nights in Jun 2022

8/10 Good

GAETAN, Lévis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres du côté bois arrière sont calmes
Stayed 1 night in Jun 2022