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"Staff were helpful, informative, and friendly. "

"We really enjoyed our three night stay here. The room was very clean and comfortable. The bed and linens were very nice and the room was very quiet. We slept well here. The location was perfect for us and we enjoyed walking to everything we wanted to do. Everyone at the front desk was very pleasant and helpful. Would definitely stay here again. "

"The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away."

"Très propre. Accueil disponible et souriant. Peut déjeuner agréable "

"An incredibly beautiful hotel. And the architecture and location are stunning. Very professional. I also enjoyed that they have a staff member escort you to your room while explaining the history and architectural features of the building."

"My room was clean and bed was so comfy, great shower. The bus was round the corner and down the road there was the tram and a shopping centre. The staff were a standout."

"Staff professional and helpful. Room clean and spacious. Bathroom was on personal interesting with the clear windows. 🤔 "

"Clean room, very lovely staff, nice brekki, great location "

"The room is very clean and modern- looks brand new! A clever use of space with a well equipped kitchen and an immaculate bathroom with very good shower. The staff are super friendly and helpful. There is a metro station close by which connects with the centre of Lyon. There is a small supermarket 5 mins walk away to buy stuff for breakfast etc "