In the heart of Douala, Marriot Metropolitan Hotel offers a luxurious retreat with continental breakfast, free airport pick-up and shopping on site. Enjoy in-room WiFi, daily manager's reception and unwind at the gift shop or with coffee/tea in the lobby.
Reviews
6.66.6 out of 10
Popular amenities
Free airport shuttle
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Gym
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Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 7.15 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Frequently asked questions
Is Marriot Metropolitan Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Marriot Metropolitan Hotel?
Self-parking is free at this property.
What time is check-in at Marriot Metropolitan Hotel?
Check-in start time: 1:00 PM; check-in end time: midnight.
What time is check-out at Marriot Metropolitan Hotel?
Checkout is at 11:00 AM.
Does Marriot Metropolitan Hotel provide a shuttle to the airport?
Yes, there's a free shuttle from the airport to the hotel.
Where is Marriot Metropolitan Hotel located?
Situated near the airport, this luxury hotel is within 3 mi (5 km) of Douala Grand Mall, Stade de la Reunification and Eko Market. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The customer service was great. They were very helpful and polite. The phone in my room wasn't working. Snack bar on the ground floor plays music very late on the weekends until 3 am (Fridays and Saturdays) which is an issue for sleep those days. Location is not very far from the airports and big mall.
Alain
Stayed 8 nights in Feb 2024
Verified
2/10 Terrible
Subhashis
1 Apr 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
seems the owner has invested some money but the stuffs are irresponsible. Reception stuffs are very good and very helpful but break fast area, cleaning stuff has problem. I could not have my break fast because they are not ready even at 8 am ... they did not even tell me sorry .. just careless.. cleaning was not done. stuffs needs to terminated for sure otherwise, the owner will keep on losing..
The shower water teater was in the shower with a power point which was very dangerous. The tv only had 2 channels nothing else worked. There was no fridge in the room or tea and coffee making facilities. Breakfast was limited to only an omlette every day no other choices. The omlettes were tasty but they ran out of butter/margarine after Day 2 were not too concerned about fixing problem. No real milk for coffee or tea only powder which never seemed to completely disolve. The staff were lovely and did the best they could with what management gave them