Marriot Metropolitan Hotel

4.5 star property
Experience luxury near Stade de la Reunification. Shop on site or relax over coffee while enjoying easy access to Eko Market.

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In the heart of Douala, Marriot Metropolitan Hotel offers a luxurious retreat with continental breakfast, free airport pick-up and shopping on site. Enjoy in-room WiFi, daily manager's reception and unwind at the gift shop or with coffee/tea in the lobby.

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 7.15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Marriot Metropolitan Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Marriot Metropolitan Hotel?

Self-parking is free at this property.

What time is check-in at Marriot Metropolitan Hotel?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Marriot Metropolitan Hotel?

Checkout is at 11:00 AM.

Does Marriot Metropolitan Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel.

Where is Marriot Metropolitan Hotel located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Douala Grand Mall, Stade de la Reunification and Eko Market. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

7.2

Cleanliness

3.4

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

Reviews

Verified

10/10 Excellent

Chandramouli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located and good value for the money
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Mosongo

Liked: Cleanliness
I like the cleanliness, polite and friendly staff. It is also accessible to the airport, shopping center and other important places in Douala
Stayed 2 nights in May 2025
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great. They were very helpful and polite. The phone in my room wasn't working. Snack bar on the ground floor plays music very late on the weekends until 3 am (Fridays and Saturdays) which is an issue for sleep those days. Location is not very far from the airports and big mall.
Stayed 8 nights in Feb 2024
Verified

2/10 Terrible

Subhashis

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
seems the owner has invested some money but the stuffs are irresponsible. Reception stuffs are very good and very helpful but break fast area, cleaning stuff has problem. I could not have my break fast because they are not ready even at 8 am ... they did not even tell me sorry .. just careless.. cleaning was not done. stuffs needs to terminated for sure otherwise, the owner will keep on losing..
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Patric

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower water teater was in the shower with a power point which was very dangerous. The tv only had 2 channels nothing else worked. There was no fridge in the room or tea and coffee making facilities. Breakfast was limited to only an omlette every day no other choices. The omlettes were tasty but they ran out of butter/margarine after Day 2 were not too concerned about fixing problem. No real milk for coffee or tea only powder which never seemed to completely disolve. The staff were lovely and did the best they could with what management gave them
Stayed 6 nights in Oct 2024
Verified

6/10 Okay

Ogunturoti

Disliked: Amenities, property conditions & facilities
Wi-Fi needs to work if you are not providing suitable Wi-Fi then there's no point in staying at this hotel
Stayed 2 nights in May 2024
Verified

2/10 Terrible

eunju

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전기는 자주 끊기고, 벌레에 물리고 했습니다.
Stayed 12 nights in Mar 2024
Verified

8/10 Good

Mamoudou

Liked: Cleanliness, staff & service, property conditions & facilities
Alentours bruyant, personnel accueillant
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Adjua

Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Marthe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

HABINEZA

Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Kjell

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Ilonka

Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Roger

Stayed 2 nights in Mar 2023