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Acacia Boutique Hotel

4.0 star property
Experience upscale comfort with tailored concierge services. Enjoy convenient amenities like luggage storage to make your stay truly unforgettable.

Choose dates to view prices

Located in the heart of the city, Acacia Boutique Hotel offers a warm welcome with English breakfast and dry cleaning services. With concierge services, tour assistance, luggage storage and WiFi in public areas guests will enjoy a seamless stay.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Laundry room
  • Room service
  • Housekeeping
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Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 9 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets are allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 30 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Acacia Boutique Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Acacia Boutique Hotel?

There is free parking nearby.

What time is check-in at Acacia Boutique Hotel?

Check-in start time: 5:00 PM; check-in end time: 9 PM.

What time is check-out at Acacia Boutique Hotel?

Checkout is at 11:00 AM.

Where is Acacia Boutique Hotel located?

Nestled on the beach, this Douglas hotel is within a 5-minute walk of Douglas Beach and Douglas Bay Horse Tramway. Onchan Pleasure Park and Palace Casino are also within 15 minutes. Douglas Ferry Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

8.0

Cleanliness

8.4

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 11 reviews
Rating 8 - Good. 7 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified

6/10 Okay

Gregory

Liked: Room comfort
Disliked: Staff & service

a bit mixed

The room had an amazing view and was quite comfortable. Breakfast was ok but not great. The service however was poor. No customer service skills whatsoever. The chap who checked us in and out acted as though we were a huge inconvenience. What a shame as apart from this we would stay again!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Acacia

staff friendly room clean and serviced every day only problem kitchen extract exhaust finished by the window which although was locked shut did not seal It came on at 6am and room smelt of breakfast and later on until around midnight it smelt of malaysian food for that reason I would not stay there again
Stayed 6 nights in Aug 2017
Verified

8/10 Good

Arnd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kleines Hotel an der Promenade

Kleines Hotel mit 12 Zimmern und asiatischem Restaurant. Kein Lift und enges Treppenhaus. Unser Zimmer war groß genug, das Bad sogar überdurchschnittlich. Frühstück individuell zubereitet und gut. Horse - Tram bzw. Bushaltestelle direkt am Hotel.
Verified

4/10 Poor

Ray

Disliked: Staff & service, room comfort

Not really a hotel

This place should really not refer to itself as either a hotel or boutique. It's a few rooms above a restaurant, that's it. Our room was small but that in itself wasn't a problem for one night, and especially given the price. The bathroom though was tiny and it was almost impossible to get to the sink, and there was mould on the ceiling. The breakfast was great though, really good although there was no coffee available at the time which I find quite incredible. All-in-all, a step-up from your typical Douglas B&B but certainly not hotel class.
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service

Good weekend break

Enjoyable stay, a few minor niggles but I'd happily stay again.
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, enjoyable staff VFM

Good Value, staff assisted with and worked around our travel arrangements
Verified

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlechtes Hotel mit gutem Restaurant

Hatten ein Doppelzimmer mit ca 11qm Fläche und direktem Lärm und Geruch aus der Küche. Das entspricht in keiner Weise den Angaben oder 4 Sterne Standard. Ein Bett mit 140 * 195 cm ist kein Doppelbett. Restaurant ist gut, Frühstück für kontinentaleuropäischen Geschmack leider sehr mager ausgestattet. WLAN leider nur sporadisch nutzbar. TV winzig.
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, room comfort

Ok, Choose room carefully, also see other reviews

Good choice if you have a car as 24 hour parking available just across the road. Breakfasts excellent.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bit of a let down

Room was nothing like hotel photos. Smallest bedroom we have ever stayed in. Described as a "boutique" hotel and each photo shows a couch in the room. Wasn't even space for a dining chair in our room. There was one suite in the hotel and I reckon that is where all the photos were taken. Bit of a con and felt let down as a result. Pity as otherwise the hotel was ok.
Verified

8/10 Good

Terry B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Away!

Even thought the hotel is hidden between a restaurant and ice cream shop the location was good. The morning breakfast that came with our booking was excellent. The hotel seemed to have been update --- and for the price a great deal during our August stay. Rooms without a view were small --- and nothing fancy. I would stay there again.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort