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"Staff could be friendlier. The common areas seem to be overcrowded by people who are not staying at the hotel, which is fine but something to be mindful of. Overall, this hotel was a 10/10. The staff at the rooftop bar could be friendlier. "

"An extremely convenient location with good rooms, amenities, and very friendly staff. The elevators were malfunctioning during my stay which kind of dampened the experience. But overall, in terms of price and location, it’s hard to beat it."

"Very accomadating! We needed a W/C room and and a lower bed. They were very helpful."

"Awful experience. I should have stayed with what I know. The night staff was rude and unaccommodating. Place is run down. No amenities."

"Beautiful hotel with art deco beauty and wonderful staff. The rooms are clean and spacious. I love the central location and vibes. "

"The room was 8.7/10 also got a 35 credit for lunch or breakfast"

"The hotel is in the perfect location for travelers seeing Broadway shows and is also walking distance from MoMA, Rockefeller Center and Port Authority. I was in an accessible room. Unlike in the online photo, there was no folding shower seat. However, a portable seat was brought to my room immediately after I called the desk. The lobby is huge with many seating options, a bar, and free entertainment at night. "

"The hotel has large rooms for NYC. They are clean and everything works well. It is an easy walk to many of New York's best attractions, including Bryant Park, Time Square and the Empire State building. The lobby market and bar are both good, with friendly staff."

"It was great!"