Downtown Los Angeles hotel guide. Independent hotel in Downtown Los Angeles, Los Angeles

"Bathroom flooded and ruined some of clothing I had sitting in a cloth bag on the bathroom floor I placed there the night beforehand to have ready to go."

"Lovely room, wonderful hotel and really easy check in process"

"The staff was very kind, but this place was low quality and not clean. The bed was not comfortable, and the sheets felt cheap. There were not enough lights in the room. The hotel was in a terrible area and did not feel safe. "

"We had a nice time staying at the Hotel Figueroa, Unbound Collection. We like to pick random hotels and stay if we are getting drinks and food. We loved the rooms, art and staff that got us registered, food and drinks. Smiles all the way around with the staff! Thank you kindly!"

"The staff is friendly but the rooms need an upgrade the food is average "

"Great location"

"The rooms were spacious and very up to date."

"The line to check in was incredibly long. My kids and I waited about 35 minutes just to get checked in. After finally receiving our room and going upstairs, we discovered that the hot water was not working, the toilet would not flush, and the phone in the room was also not working. I then had to go back downstairs and wait in the long line all over again just to get the room changed. What was most disappointing was that there was no effort made to compensate for the inconvenience or make the situation better for my family. Instead of offering an upgrade or any type of accommodation, we were simply moved to another similar room. I understand that issues can happen, but I expected more effort to help make things right, especially considering the inconvenience and the fact that I was there with my children."

"Cool"