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"The bellman was extremely kind."

"The hotel was great, the food was great as well"

"Great location, very spacious room and friendly staff!"

"Clean hotel, staff very attentive"

"Great vibe, great service. "

"All good"

"I sent my parents to stay in this hotel in Dubai for 5 days and I was really satisfied with their service. The staff was extremely respectful and nice towards them. The breakfast was great and pool area is fascinating. Thank you for making theur trip unforgettable, definitely will reserve you in future . "

"Just to say thank you to everyone in Messerie and the guys on the front door for making my birthday so special. I really did appreciate it. from Mr. Matt "

"We had an amazing 10-night stay at Dukes The Palm, a Royal Hideaway Hotel, and I honestly can’t fault the experience. The hotel was incredibly accommodating, especially towards our 3-year-old, which made such a difference for us as a family. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Over the course of our stay, we built genuinely lovely relationships with many of the team. A special mention to Hnin, Irfan, the GBR Manager, who was consistently attentive and professional, Suri the chef, and Paramjit along with the rest of the security staff, who were always friendly, helpful, and reassuring throughout our stay. One of the most thoughtful highlights was the surprise birthday decorations and a beautiful fruit spread arranged in our room after the staff found out I was pregnant, which we had not requested at all. The attention to detail was incredible, and they even included images from our previous visits, which was such a personal and touching gesture. It truly made us feel remembered and genuinely cared for. The level of care, warmth, and personal attention we received made this holiday unforgettable. We left feeling relaxed, appreciated, and already looking forward to our next visit. Highly recommended, especially for families seeking exceptional service and heartfelt hospitality. 🌴✨"