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"I stayed only for few hours. I have waited for an hour for the airport shuttle but no shuttle turned up. It was the other hotel shuttle kindly took me because he had returned twice and saw me still waiting. Spoke to the front desk and said you should have called. But none of this information has been said about calling in my booking. "

"Overall a clean and calm experience"

"Best service, amenities and staff. I would definitely consider staying again."

"Give employee Marw a medal he gave us a good service and upgraded our room even tho it was a short stay"

"Good staff, pretty old building and furnitures, not a great odor in some areas like lift, great location near public beach, no private beach, moderate food quality "

"I absolutely love this property, I have stayed here before as well. It’s clean, it’s modern, above all the staff are very kind and welcoming. Shout out to the breakfast staff (Prayog) for the iced coffee and making our breakfast experience extra memorable! The gym is spacious. The housekeeping staff made sure everything is well kept and stocked up. And if you call front desk and request they are quick to fulfill your request. Thank you! "

"Room: Just wow! I wish I can travel again and stay in the same hotel. Such a wow room it was. Excellent amenities and twice a day housekeeping made a huge difference to our stay. They also gave us complementary beach bag and cute cable ties. Slippers were not cheap ones like you get in every hotel, in fact very soft and comfy ones. You could always request additional amenities when needed through an app and they would be delivered to your room within 30 mins without any questions. Breakfast: Very tasty breakfast. One of the best I have had at any palm hotel. Lots of variety available and also you could request extras like French toast and dosa on order. Staff: Very kind and helpful staff. Spa: You have to pay additional for spa access but it was a good spa. We did not take experiences as they were much cheaper at our main stay. Additional: Water park is included in the stay for free. Towels were free for hotel residents but lockers were paid for. Beach and pool was very neat and clean."

"This property was clean, and the staff services were great."

"Comfortable stay and great service "