City Stay Prime Hotel Apartment combines comfort with convenience. Guests enjoy the outdoor pool and heat therapy options while staying connected with high-speed WiFi. The multilingual staff and concierge team are ready to assist with any needs during the stay.
Located in Dubai, City Stay Prime Hotel Apartment is in the city centre. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park and Dubai Miracle Garden. Dubai Aquarium & Underwater Zoo and Aquaventure are not to be missed. Visit our Dubai travel guide
Behind Mall Of The Emirates Al Barsha 1, Dubai, Dubai, Al Barsha
What's nearby
Mall of the Emirates
8 min walk - 0.7 km
Ski Dubai
8 min walk - 0.7 km
Fatima Abdullah Mohammed Rasheed Mosque
14 min walk - 1.2 km
Al Barsha Pond Park
18 min walk - 1.5 km
Dubai Police Museum
2 min drive - 2.4 km
Getting around
Mall of the Emirates Station
14 min walk
Dubai (DXB-Dubai Intl.)
27 min drive
Restaurants
Bougee Lounge
8 min walk
Sarvana Bhavan
2 min walk
The Huddle Sports Bar & Grill
2 min walk
Chops N Hopes
2 min walk
Pizza king
3 min walk
About this property
City Stay Prime Hotel Apartment
Along with an outdoor pool, this aparthotel has a health club and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washing machine and a dining area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
City Stay Prime Hotel Apartment offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 40-inch flat-screen televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool, a health club and a sauna.
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Free cot
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Hob
Microwave
Tea bags/instant coffee
Toaster
Bedrooms
Bedroom
Bedsheets provided
Rollaway/extra bed: AED 150
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Window screens
Entertainment
40-inch flat-screen TV with satellite channels
Outdoor areas
Balcony
Terrace
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washing machine
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
In-room accessibility
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Electrical adapters
Free bottled water
Free daily newspapers
Free local calls
Hair salon
Iron/ironing board
Local maps
Lockers
Luggage storage
Multilingual staff
Phone
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In the city centre
Things to do
Gym
Health club
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
12 floors
44 units
Access via exterior corridors
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests at this property should be prepared to meet their visitors in the lobby or restaurant; visitors are not permitted in guestrooms.
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment
City Stay Prime Apartment Dubai
City Stay Prime Apartment
City Stay Prime Dubai
City Stay Prime Hotel Apartment Dubai
City Stay Prime Hotel Apartment Aparthotel
City Stay Prime Hotel Apartment Aparthotel Dubai
Frequently asked questions
Does City Stay Prime Hotel Apartment have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 7:00 PM.
How much does it cost to stay at City Stay Prime Hotel Apartment?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at City Stay Prime Hotel Apartment on 12 Mar 2026 start from Rp918.282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is City Stay Prime Hotel Apartment pet-friendly?
No, pets are not allowed at this property.
How much is parking at City Stay Prime Hotel Apartment?
Self-parking is free at this property.
What time is check-in at City Stay Prime Hotel Apartment?
Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at City Stay Prime Hotel Apartment?
Checkout is at noon. Late check-out is available for a fee.
Does City Stay Prime Hotel Apartment provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.
Where is City Stay Prime Hotel Apartment located?
Located in Al Barsha, this aparthotel is within 1 mi (2 km) of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.6 mi (4.2 km) away. Mall of the Emirates Station is 14 minutes by foot and Mashreq Metro Station is 21 minutes.
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Reviews
City Stay Prime Hotel Apartment Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.2
Location
8.4
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 64 out of 166 reviews
10 - Excellent
64
Rating 8 - Good. 64 out of 166 reviews
8 - Good
64
Rating 6 - Okay. 18 out of 166 reviews
6 - Okay
18
Rating 4 - Poor. 14 out of 166 reviews
4 - Poor
14
Rating 2 - Terrible. 6 out of 166 reviews
2 - Terrible
6
Reviews
8/10 Good
CHING YEE ILONA
24 Oct 2024
Liked: Cleanliness, communication
Hotel staff very nice, and outside easy to find the restaurant.
CHING YEE ILONA
Stayed 4 nights in Oct 2024
6/10 Okay
Khozema
26 Nov 2024
Liked: Communication
Disliked: Room comfort
Staycation
Location is good, service is excellent, cleanliness is average, found cockroach in kitchen, bathroom is below standard (water spills on the bathroom floor because the glass barrier is too short), mattress and pillows are not comfortable
Khozema
Stayed 3 nights in Nov 2024
10/10 Excellent
Anas
1 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
5min walk to mall of emirates, great location. This is our second time staying here.
Anas
Stayed 10 nights in Oct 2024
10/10 Excellent
Shihab
13 Jul 2022
Liked: Cleanliness, room comfort, communication
Pretty good place, nice staff and location. Rooms are clean,, only downside would be the tv (had only one or two English channels, rest all were arabic)
Shihab
Stayed 4 nights in Jul 2022
8/10 Good
Sn
21 May 2024
Liked: Property conditions & facilities, communication
Good all round
Sn
Stayed 15 nights in May 2024
2/10 Terrible
Sn
11 Jul 2024
Disliked: Property conditions & facilities
Very dirty hotel
Full of cockroaches
Sn
Stayed 2 nights in Jul 2024
8/10 Good
Laraib
15 Nov 2023
Liked: Property conditions & facilities, communication
Staff was very helpful but the sofas were not clean
Laraib
Stayed 2 nights in Nov 2023
6/10 Okay
fahad
24 Nov 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Good
fahad
Stayed 7 nights in Nov 2023
2/10 Terrible
ABDULATIF
21 Aug 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I did not like atmosphere, I don’t recommend it for family.
ABDULATIF
Stayed 6 nights in Aug 2022
6/10 Okay
Alyanna Levy
16 May 2023
Liked: Amenities
The area is big but not all washroom has toiletries we have to ask reception for them. Wondering why we have to pay tourism fee
I would rate this a 2 star hotel. Air conditioning extremely noisy, tub drain plug didn’t work, water dripping in kitchen trough lights and ceiling because if the AC mold on grout in bathroom tub tiles. Very little kitchen ware to cook, no oven, stove vent shorting out
George
Stayed 16 nights in Sep 2024
10/10 Excellent
Salim
6 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Selection of TV Channels inadequate
Salim
Stayed 8 nights in Apr 2024
8/10 Good
Bridget
11 May 2023
Liked: Communication
Disliked: Cleanliness
DON’T DO IT!
STOP PLEASE READ!!! The hotel staff WAS WONDERFUL but the hotel itself needs to be UPDATED and EXTERMINATED. I have never been on a hotel until now and had ROACHES!!! There are other hotels that have multiple bedrooms and baths that are way better and I wish we had did more research. Find another place until they get this one together!
Bridget
Stayed 8 nights in Apr 2023
4/10 Poor
zoheb
27 Jul 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
The establishment workers are great though the management is horrible. Heres why. This is the first time i stayed somehwere i see the furniture with stains but also wet! Because they wash it and leave under the sun for 1 day with all the fumes and pollution outside to suck in and still not dry. My kitchen chairs took 3 days to dry. The smell is the worst which is of mold and wet moisture never goes away.... I ultimately decided to change my checkout date also because i hear honking and traffic noise at night whilst booking the stay at this hotel it was listed as soundproof. They denied my early checkout under nonrefundable policy allthough the condition of the apartment was not acceptable to stay 19 nights.
zoheb
Stayed 19 nights in Jul 2024
10/10 Excellent
Mickael
27 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
Ras
Mickael
Stayed 7 nights in Oct 2024
2/10 Terrible
Verified traveller
22 Apr 2024
Disliked: Cleanliness, room comfort, communication
Horrible
Pire hôtel que j ai jamais fait et je souhaiterai obtenir un remboursement pour la nuit du 21 au 22 car nous n avons même pas où avoir accès a l hôtel le parking était barricades la route etait pleine d eau .
Verified traveller
Stayed 1 night in Apr 2024
8/10 Good
Khaled
21 Apr 2024
Liked: Communication
Etwas Renovierung , mehr Sauberkeit , sonst gut
Khaled
Stayed 8 nights in Apr 2024
10/10 Excellent
andrea
31 Mar 2024
Liked: Amenities, property conditions & facilities, communication
Struttura pulita, comoda per gli spostamenti, tranquilla posizione.
Ottimo soggiorno
andrea
Stayed 8 nights in Mar 2024
6/10 Okay
Michiel
25 Mar 2024
Liked: Cleanliness
Prima prijs voor je verblijf. Bedden slapen erg goed. Elke dag komt roomservice alles schoon maken. Kamers mogen wat sfeervoller.
Mall of the Emirates en metro zijn op loopafstand.
Michiel
Stayed 4 nights in Mar 2024
6/10 Okay
ILENIA
17 Feb 2024
Liked: Amenities, communication
Appartamento mediocre.Zona rumorosa.
ILENIA
Stayed 6 nights in Feb 2024
10/10 Excellent
Catharina Everdina Alida
26 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
De accommodatie was heel goed, personeel was erg vriendelijk en behulpzaam. Appartement was schoon en werd dagelijks schoongemaakt
Catharina Everdina Alida
Stayed 13 nights in Nov 2022
8/10 Good
Zoltan
11 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Das Personal war sehr freundlich und hilfsbereit. In wenige Minuten erreicht man den Mall of the Emirates,
Lebensmittelgeschäfte, Restaurants etc. Die Gegend ist ein bisschen laut.
Zoltan
Stayed 6 nights in Oct 2022
10/10 Excellent
Susan
25 Apr 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and our apartment was huge.
Staff extremely helpful. Would definitely stay again.
Susan
Stayed 10 nights in Apr 2022
8/10 Good
Prema
18 Oct 2021
Liked: Cleanliness, room comfort, communication
Nice apartment stay in great location.
We stayed here for 15 days on our way to America. The location was ideal and suited our need. Check in was quick and staff at front desk and housekeeping were excellent. The apartment was just what we wanted. We had a grocery store around the block for stocking kitchen and restaurant delivery options were many though we didn’t use. The washing machine worked well and the balcony was ideal for drying. Liked that there was a half and full bath. What could have been better was the cooking vessels in the kitchen, but we managed. The tv was there in both hall and bedroom but with very limited channels. Used the gym daily. It was good. Didn’t use the pool. Ample parking was there. There was absolutely no sounds of the road and we recommend this place for a homely comfortable stay in Dubai with access to transport nearby like metro and buses
Prema
Stayed 15 nights in Oct 2021
8/10 Good
Jessica
12 Mar 2021
Liked: Cleanliness, room comfort, communication
Good apartment
Good place, comfortable, friendly staff, good cleaning and big kitchen. Comfortable bed room.
Nice balcony.