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Sublime Property, Service and location

Great location and staff, would recommend!

Was an amazing experience

Absolutely amazing hotel and staff, definitely one of the very best hotels in the world

Really friendly,helpful staff and great location.

Just an amazing stay so friendly and attentive staff. Excellent value for the price! Clean modern and great location.

This hotel had a very nice vibe and lovey atmosphere. The staff were very good and friendly and allowed me to check in early too. The pool area is very nice to chill. Many good restaurants and good shopping mall a few mins walk away. Also the metro is very close a 2 min walk away too. Use exit 4 at the metro for the hotel. They also have a airport shuttle, which unfortunately didn’t pick me up despite them telling they would at 15 past every hour. I wasted 45 mins waiting for it then had to...

I loved the cleanliness and attention to details in the hotel and rooms. The breakfast team was amazing and always catered to my Vegan diet but unfortunately, out of breakfast I couldn’t enjoy the other restaurants in the hotel because of the lack of Vegan options. The hotel itself and its facilities are beyond incredible in my opinion, just have more dietary options available for those of us who are Vegan!

Everything about the hotel is great. The only thing I would say is be aware of the location. It's a 20 minute walk to the Dubai Mall which is fine if you are in good health and mobile. And if you want to use the metro system it's probably 45-60 minute walk to that. Dubai is very spread out so if you want to see The Palms, The Marina it's a 45-60 minute taxi ride. The free bus service offered by the hotel is great but only runs twice a day. Other than that the hotel is top notch.

Nice place

The staff were fantastic, every where was so clean. Club lounge amazing

We are a family with under 3 toddler. The hotel was super for everything, clean, friendly staff, very helpful and polite. Even in the event of coronavirus, the hotel made perfect arrangements to ensure safety of guests. The hotel is ideally located immediately next to Marina mall and many restaurants, plus the wonderful marina walk. Highly recommended and excellent value.

This was our 7th trip to Dubai and have always stayed in top end hotels. We believe this is the best so far. We simply could not fault the level of service , cleanliness and facilities the hotel offers. We had private transfer included to and from the airport which is always a nice feature particularly in a spacious BMW. Our room was ready immediately so no waiting around until lunch time which is often the case in Dubai when you get the early flight in. We particularly want to mention the...

Breakfast was great and bed is comfortable.

A family of four. Two teenagers in their own room. We booked two executive ocean rooms in the Al Qars . The upgrade was excellent value as your picked up at the airport, you can eat and drink in the executive or premium lounge and you have your own concierge. The staff all call you by your name and they genuinely make an effort to be personal and authentic. Manju an Indian boy in the executive lounge at level five was great and so were everyone we came in contact with. We ate at Shimmers, the...

Unbelievable hotel, everything was just 10/10. From the room to the food absolutely stunning. Best hotel I’ve stayed in