"Hotel was lovely. Very welcoming and staff all friendly.
My husband has a soy intolerance and this was clearly labelled on the menu so made it very easy for him to know what he could eat. He was able to have a full Irish breakfast with sourdough bread which was great as usually he can struggle to have a breakfast due to soy being in it.
Breakfast was lovely and a good selection of hot and cold foods.
We staying in a Cosy King room which was fine for the 2 of us and staff welcomed us with a plate saying Happy Birthday with cake and fruit which we appreciated as a lovely touch.
Location of hotel was great. Just a short walk to shops and public transport.
WiFi was fine, we had no issues connecting and using it.
Improvements - There was some wear and tear to the framework of the bed in the room that needing addressing.
Self check-in system a great idea however needs to be quicker. Took a while to complete as had to input my home address which didn’t understand as would have been on the original booking and there were other repetitive questions. Would be easier just to ask for DOB, surname and date of stay. Or maybe if it’s for security reasons have an email sent with a unique code.
These are only minor improvements it is a great hotel and we had a lovely time exploring Dublin."