2/10 Sangat Buruk
Senahid
Bepergian bersama teman
14 Nov 2025
Hotel and staff have no accountability. We booked a high end room and paid premium for a King Deluxe with Balcony and Sea View room in Royal Blue only to be placed into their sister hotel the Royal Ariston. Reception didn’t know why the switch happened and they wouldn’t move us claiming it wasn’t available. Receptions advised they would get with the manager to investigate but no one ever reached out to us. Upon check out the manager was again unavailable and another receptionist didn’t care about our complaint saying it’s the same class room. This was the second time this happened. In August 2023 we booked the Royal Naptun but were at that time also placed into the Royal Ariston. For anyone considering the booking and paying extra you might want to reconsider and just book the cheapest one since it’s very likely that’s where they will place you.
Senahid
Menginap 7 malam pada bulan November 2025
























