Family Executive | Free WiFi, bed sheets
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Reviews of Coco Grande Hotel

3 out of 5
Coco Grande Hotel
Hibbard Avenue, Dumaguete, Negros Oriental

Reviews

8.6

Excellent

Rating 10 - Excellent. 32 out of 61 reviews" "
Rating 8 - Good. 20 out of 61 reviews" "
Rating 6 - Okay. 4 out of 61 reviews" "
Rating 4 - Poor. 4 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good. Very clean. Staff was helpful and efficient.
Stayed 1 night in May 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Codie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Staff was very helpful getting us with transportation.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Glen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The shower water was HOT. Only HOT. Internet not reaching the room. Okay fornprice point but I will ask for different room.
Stayed 2 nights in Mar 2024

8/10 Good

Benjamin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good sized room, great location. Restaurant is not the best but OK. Would book again.
Stayed 2 nights in Mar 2024

4/10 Poor

Fabien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi is terrible, almost non existent. Cuts on and off and IF you get the signal, very low speed. Breakfast should be first come first served? Hwvr I experienced twice during my stay, I come I order (I'm European type), 10min a group of local Kababayans arrive, .....and they get to eat first! Very frustrating, pure Breakfast Racism. I do NOT recommand this hotel. Also they charge for everything, even just a simple bottle of water, 40 pesos. Crap. Almost I was shy to use the paper toilet, was scared they would eventually charge me for it. Also a HUGE cochroach snicked in at night, looming on the floor in the bathroom as I woke up in the morning, you can imagine my scare. Got to smash it with my shoe, looked dead. Went back a little later, it has resuscitated and was climbing the wall. Got to smash it again. YUCK.
Stayed 3 nights in Feb 2024

8/10 Good

Jerry

Stayed 1 night in Jan 2024

6/10 Okay

Erwin

Stayed 1 night in Jan 2024

2/10 Terrible

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No hot water bad wifi staff doesnt care.
Stayed 1 night in Jan 2024

8/10 Good

Lysander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff.
Stayed 3 nights in Dec 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 9 nights in Dec 2023

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay in Dumaguete. The rooms are always clean and everything in the rooms are well maintained. The staff is extremely friendly and quickly know you by name. The also have the best American style breakfast and its included with your stay. The location is just far enough from the city center to provide you with a nice morning walk to get to everything.

10/10 Excellent

Asif

Stayed 2 nights in Nov 2023

8/10 Good

Cody

Stayed 1 night in Nov 2023

4/10 Poor

Blake W.

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Rand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Shirley

Stayed 1 night in Aug 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second home in Dumaguete
We stay here for a couple nights each month when we travel to the city. We have tried over 20 locations in the city and this will always be our go-to location for staying a couple nights.
Stayed 1 night in Aug 2023

6/10 Okay

Theodore

Liked: Staff & service
Disliked: Property conditions & facilities
The daily rate is too high. It’s almost double from what the 2021 guidebook states. Hotel staff conveniently blamed the outragously steep hike on covid.
Stayed 3 nights in Jul 2023

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The all around Staff, was Very friendly and helpful.
Stayed 3 nights in Jun 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel very clean. Staff are friendly and helpful. Easy walk to main street in Dumaguete and to foreshore. Highly recommend this Hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional Hotel. Easy walk to main town and foreshore attractions. Rooms are a excellent size and very clean. Staff are always welcoming and friendly and they look forward to making your stay a memorable experience.
Stayed 2 nights in Jun 2023

10/10 Excellent

Mary Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. The breakfast was good and consistent. The television was a problem that persisted. The WiFi was hit or miss. We brought a dvd player so we were saved.
Stayed 13 nights in May 2023

8/10 Good

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was decent. The front door to the hotel was broken when we arrived and still broken when we left. I even told them what was wrong with the door. The hardwood floor in the room was in need of cleaning. Every time I walked on the floor in my bare feet my feet would be dirty. I had to wash my feet after walking on the floor in the room several times while staying here. The mattress was a little old and was in need of replacement. We had to ask for toilet paper 2 times because it wasn’t filled when they made up the room. There no hand towels. But I always remember this when I’m in the Philippines… It’s the Philippines. Simple as that. The staff was very kind and friendly. The A/C worked great. The shower was very nice. Breakfast was always good.

8/10 Good

Maximo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Geraldine

Travelled with family
Disliked: Staff & service
Because we used Expedia points or queen size bed the room remained super hot with air conditioner facing bath room. Room so small. You would think that 2 people shoulder be put in a larger room. Napkins cut in half or quarter to save money mold all over shower walls. I don’t think the tile grout had any cleaner used. Poor excuse for a night sleep. I would give it a 2.5 or 3 for staff very pleasant
Stayed 1 night in Apr 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean place to stay. Accommodating staff
Stayed 1 night in Apr 2023

10/10 Excellent

DUSAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Apr 2023

8/10 Good

Dennis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Friendly and professional staff. Great location near Siliman University and Rizal Blvd
Stayed 3 nights in Mar 2023

8/10 Good

David, Latham

Liked: Cleanliness, staff & service, property conditions & facilities
Aircon not vey good no phone in the rooms
Stayed 1 night in Mar 2023

8/10 Good

Dennis

Stayed 1 night in Mar 2023

6/10 Okay

Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor and intermittent wi-fi.
Stayed 2 nights in Mar 2023

10/10 Excellent

Eugene

Stayed 1 night in Mar 2023

10/10 Excellent

Alexander, Huntington Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels in Downtown. I always get the Exec or Premier. Walking to everything but far enough away to be quiet at night. Dumaguete doesn’t have many options, and this place exceeds expectations.
Stayed 1 night in Mar 2023

10/10 Excellent

Alexander, Huntington Beach

Travelled with partner
Liked: Staff & service, property conditions & facilities
One of best hotels and properties in Dumaguete. Close to everything and in downtown. Clean rooms and friendly staff. Only downside is no iron (the one available doesn’t work with wall plugs), no ironing board available, water pressure isn’t bad but isn’t great.
Stayed 1 night in Mar 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place clean good food excellent staff. Wi-Fi not good very hard to use TV or internet very weak signal
Stayed 3 nights in Mar 2023

10/10 Excellent

robert

Stayed 1 night in Feb 2023

10/10 Excellent

Nomerjane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Quiet Location (near airport)
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast I've had in a hotel in the Philippines. But wifi is very weak if your room is far from reception.
Stayed 1 night in Feb 2023

10/10 Excellent

Ireneo, ANNANDALE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staffs, very friendly and very professional
Stayed 1 night in Feb 2023

6/10 Okay

Antonio

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

achim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice budget hotel close to university and downtown
Nice Hotel, clean for local standards, great staff, good breakfast, beds are to short if you are over 185cm tall.
Stayed 1 night in Feb 2023

8/10 Good

Todd, White Rock

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely professional and courteous. Will stay again on my next trip back.
Stayed 5 nights in Jan 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super-friendly and accommodating. The included breakfast was very tasty and prepared to order. I would have enjoyed another week here, no question.
Stayed 1 night in Feb 2023

10/10 Excellent

MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They try their best even with the lack of amenities which is understandable due to being their rates so cheap.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and professional. I've stayed there twice and will stay again.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service
Staff helped me when I was weak.