Cottages in Dungog Shire Council

"Architecturally beautiful place. And love the natural surroundings. But it is unacceptable that what is advertised as a premium wellness retreat, does not have a sauna or steam room. Super disappointing. "

"Everything was satisfactory "

"Clean rooms, nice pool"

"Great location in a convenient area, with a spacious and comfortable room. The buffet breakfast was outstanding, offering an impressive variety of options. Free onsite parking was also a big plus, making the stay even more convenient."

"Very clean, conveniently located accomodation in Nelson Bay - particularly well set up for families with the pool and games area."

"Clean and tidy. Short walking distance to shops, restaurants, cafes and the beach. Heated pool that would be nice when it's too cold to swim at the beach. Would stay again."

"Stayed here with my family and overall the property itself is decent, but the experience after checkout was very disappointing. We were charged $500 for carpet cleaning due to a small food stain (blueberries). While I acknowledge the stain occurred, the charge was completely disproportionate. A full carpet steam clean was done by an external contractor at a cost of $500, with no attempt to consider a more reasonable solution like spot cleaning. I raised this professionally and requested a fair review, but the hotel refused to reconsider and closed the matter without any flexibility. Also, during the stay, the room was not properly cleaned on one occasion and we had to raise it. It was improved the next day, but it should not have happened in the first place. Overall, the property is fine, but the way issues are handled — especially charging excessive cleaning fees — is disappointing. Would recommend future guests to be cautious."

"Excellent location, staff are mostly friendly especially the room cleaning staff. We had a room on the 1st floor with partial sea view. It was roomy with a nice balcony in a very quiet location. love it! The breakfast and dinner were very nice too. The only downside was the mattress was a bit too soft but once we told the hotel, they offered to turn the mattress or change to another room. We'd definitely stay there again :-)"

"Friendly and easy check in, welcoming to pets and room had everything we needed for our stay."