Hotel Keluarga di Eaglescliffe

"The staff were lovely and very helpful. There was no AC in the room and it was above the smoking area outside. The communal areas were very tired and scuffed."

"Lovely and peaceful"

"Fabulous staff, beautiful food, fantastic room. Top notch in every way! Can't wait to return ❤️"

"Large bedroom and recently modernised en-suite. All clean and tidy. Nice and warm (4 day stay in January). Breakfasts were excellent and the food available for the evening meals in the pub part of the hotel was also good. All of the staff were warm, friendly and helpful. The car park is big. Breakfast does not start until 7.30am. You order it from the menu the night before and it was always ready for 7.30 for me, but I was there on business it left me quite tight for getting to my meeting...

"Absolutely worst place I’ve stayed videos and messages will be added"

"The room was tired and Amenities were poor. Staff were unfriendly and unhelpful. Reception welcome was far from a welcome. The bathroom was filthy with black mould marks and the Bathroom door was completely rotten. The walls were paper thin - I was kept awake until after midnight. I phoning reception 3 times to ask if the room next door could turn their television down which was blaring for hours. After the third phone call over 2 hours they eventually did at 10.30pm. After this the room on the...