Hotel Menerima Tamu LGBT di Ealing

"Checking in, we met another guest trying to enter our room as they've been shuffled around (whole building booked). Our codes didnt work and had to communicate for a while to grab the right ones. We've booked the deluxe room, however we were given the economy; there was only a bed and a few chairs and a table, our room did not match the photos. The owner/manager confirmed that we were given the "correct room" and that the amenities booked for the deluxe room were the same given to us,...

"The room is clean, but the first room I moved into had ants in the bathroom. So they moved me to another room. The room they assigned me originally was on the first floor, but it that isn’t the main floor and it is two flights of stairs. There is no elevator. The next room was the first I moved into to with the ants and it was down stairs, less steps but still no convenient especially with 2 heavy bags. The third room was still in the basement area rooms (street level supposedly) but no exits...

"The room was always clean and well maintained. The staff was so friendly and helpful. Would come back"

"非常整潔，員工亦態度友善。地理環境佳，近地鐵站同商場食肆。家庭房空間感十足，雙人房價錢可容納一家四口（一雙人床、兩小床）我跟家人都非常滿意。 Clean and spacious. Good location near Ealing Broadway tube station. Shopping mall and many restaurants nearby. Valuable price for family travelers."

"Clean room with a comfortable bed."

"Please add face towel."

"Had to wait 10 mins to check in, as there was no one on reception at 3pm. Spoke to a cleaner, who wasn't prepared to help, or find a member staff to help check us in. Rip off parking prices."

"They were super helpful in Petty’s check in early as we were at a concert. The staff were amazing with my daughter catering for her allergies. Definitely return."