"The positive: Staff was EXCELLENT! They made sure to help however they could.
Bed was comfortable and so were the pillows. Water pressure was excellent.
Hotel is going under renovations and this is not mentioned on Hotels.com.
Originally we had a room with a double bed but the AC was not working so we were upgraded to a much larger room, the only caveat was that we could only reach that room by very narrow stairs (which were typical from the Victoria era) I have no idea who decorated or arranged this room, but they did not have the guest comfort in mind. The bed was placed very close to the bathroom and wall leaving little space to move around it but also leaving a huge open space in the room that furniture could had been arranged differently. The bathroom was extremely small with the toilette being right at the entrance and no room to move.
There were cob webs on the lamps and ceiling. Dust bunnies everywhere. It seems that the cleaning is just done were the people can see immediately.
The area has lots of bars and places to eat plus a small market right in front of the hotel. The Kings Cross subway station is within a short walking distance only 2 stops away from city center.
I think once renovations are done this will be an excellent place to stay. Regardless of the negatives we did enjoy our stay here."
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