"We stayed here two years ago and loved it. The pool is so fun for my Grandkids. It has a large shallow area that is perfect with a couple of slides. I think two years ago was the last time it was cleaned. The amount of pool scum on the sides, the slides in the hot tub and in the bottom of the pool is very concerning. Not once did I see them clean.
About the cleanliness, they no longer will clean your room for your stay. Only every other day. Since when! I stay in a hotel to get my bed made, fresh towels etc. We had small children one in a diaper with us so we did ask them to come in and do a quick clean. The one day. All they did was come in and take out the garbage. There was still popcorn all over the floor. We had asked them to vacuum. It was horrible. The front desk staff were lazy. I didn't see them stand up once or do any extras.
One gentleman was very nice Lorne dis help but still no one cleaned. The rooms are worn and furniture not in great shape.
Breakfast was pretty good but again a lot of things offered before were empty. Several spots nothing there. The hotel was fully booked as well. I'm sad we loved the bigger room that is a suite but they need to do better. Especially we paid several hundred a night! For no services."
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