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"Staff friendliness and attentiveness and just everything overall were incredible. One of the best hotels I have ever stayed at."

"The room was very clean and comfortable. Great size not too big and not too small. The staff were all very kind and welcoming and immediately greeted us. The lobby was very nice and warm. The location of the hotel was also very nice, about a .5 mile walk to the metro station. Overall a very good experience and stay for the price. 10/10 "

"Very clean and good location."

"We hired a limo bus driver from the airport Air conditioner was fine The lighting mechanism in the room was difficult to navigate Need to have better written instructions "

"Rooms are far too small to be comfortable. Smallest room we had in 3 weeks in Japan "

"All are excellent, I will come back!"

"We booked this hotel for our last night in Japan after a two week trip. I thought this was going to be a luxury hotel based on the price and photos. I was wrong. The lobby is nice and the staff are attentive, but the room left a lot to be desired. It was like stepping back in time to 1995. The room was spacious, which was nice, but for the price I was expecting a more modern look and feel. It was clean enough, but everything was just old. The beds were also on the hard side. Overall, it was fine, it served its purpose, but was not worth the price tag. "

"great location"

"There is NO AIR-CON in the room!!!!!!!!!!!!!!!! The hotel uses a centralised heating system with no ability to adjust the temperature per room. During my stay, the room was overwhelmingly warm with absolutely no way to cool it down. There is a Dyson fan provided, but it is simply a fan — not an air conditioning unit — and does nothing to actually lower the temperature. For a hotel at this price point, this is frankly unacceptable. The room itself is also very cramped. Even for a regular-sized person, the space felt restrictive — we could barely open two suitcases at the same time without struggling. The rest of the facilities were decent enough, but the lack of proper temperature control is a dealbreaker. I would not stay here again."