Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Choose dates to view prices

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Exterior
View from property
Reception
View from room
Shibuya Excel Hotel Tokyu offers a luxurious escape in Tokyo's dynamic Shibuya. Enjoy Tokyo Tower views while dining at two restaurants or relaxing at the café. Multilingual staff assist with luggage storage and travel needs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
The current price is Rp4.023.667
Rp4.957.224 total
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 27 of 27 rooms

Superior Semi Double Room with Park View

  • Sleeps 2

Superior Twin Room With City View

  • Sleeps 2

Superior Corner Twin Room with Park View

  • Sleeps 2

Superior Double Premiere Room

  • Sleeps 2

Superior Deluxe Twin Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Excel Semi Double Room

  • Sleeps 1

Standard Triple Room

  • Sleeps 3

Standard Fourth Room

  • Sleeps 4

View Twin Non-Smoking, 13 - 19F

8.6 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, 1 Bedroom

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Superior Double Room with Park View - Non-Smoking

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Excel Double Room - Non-Smoking

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Non-Smoking, 7 - 12F

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Triple Room Non-Smoking, 7 - 12F

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 3 Single Beds

Quad Room Non-Smoking, 7 - 12F

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

Semi Double Room Non-Smoking, 13 - 19F

8.8 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 1 Large Single Bed

Excel Twin Room

  • Sleeps 2

Superior Double Room with Park View

  • Sleeps 2

Excel Semi-Double Non-Smoking, 21 - 24F

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Standard Twin Non-Smoking, 7 - 12F

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Excel Twin Non-Smoking, 21 - 24F

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 2 min walk - 0.2 km
  • Yoyogi Park - 14 min walk - 1.2 km
  • National Stadium - 6 min drive - 3.4 km
  • Tokyo Tower - 10 min drive - 4.6 km
  • Tokyo Imperial Palace - 10 min drive - 7.7 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪はなまるうどん - ‬1 min walk
  • ‪Oh! Toro Kitchen 渋谷店 - ‬1 min walk
  • ‪HOBGOBLIN Shibuya - ‬1 min walk
  • ‪estacion cafe (エスタシオンカフェ) - ‬1 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A front desk safe, a porter/bellboy and a banquet hall
  • A vending machine, smoke-free property and concierge services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Deep-soaking baths, bidets and free toiletries
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 25 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 1 Dec 2025 start from Rp4.023.667, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self-parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Checkout is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this luxury hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Omote-sando Station is 18 minutes.

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Reviews

Shibuya Excel Hotel Tokyu Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 1308 out of 1861 reviews
Rating 8 - Good. 386 out of 1861 reviews
Rating 6 - Okay. 100 out of 1861 reviews
Rating 4 - Poor. 35 out of 1861 reviews
Rating 2 - Terrible. 32 out of 1861 reviews

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an excellent hotel in great location. The staff is professsional & so helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, right in the heart of Shibuya! The staff are incredibly kind and friendly — a must-stay!
Stayed 2 nights in Oct 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel a little dated in the rooms but over all a great place to stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception/checkout staff excellent Room Service staff also excellent
Stayed 6 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is superb & helps with all our travel needs. Accommodations & location excellent. My wife & I loved the hotel. A+
Stayed 7 nights in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff, clean room, overlooking Shibuya Crossing
Stayed 3 nights in Sep 2025

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and staff were very helpful. And it was close to everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view of Shibuya Crossing, stakk was very helpful, courteous and friendly. Definitely planning on staying there again in the future
Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming! Breakfast buffet was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Rojelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Shibuya cross and all the action. The airport transport is not free nor controlled by hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very central location close to everything. Great view of the famous crossing from the hotel. Staff were very useful, helping with taxis.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in shibuya
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel very convenient.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wajahat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a week in Tokyo.
Stayed 8 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
the location, friendly staff, clean and comfortable accomodations
Stayed 4 nights in Jul 2025

10/10 Excellent

Ennis

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice views with new rooms.
Stayed 8 nights in Jun 2025

10/10 Excellent

Orna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very helpful staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Dieu

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Jul 2025

10/10 Excellent

Nickolas

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great location! Super nice staff, great for first time visitors
Stayed 9 nights in Jun 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just a step away from the train station. It is located within Mark City shopping center and has Airport Limousine bus drop off on the upper level. Shibuya crossing is 1 minute away .
Stayed 3 nights in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff, and location. The staff were escpecially helpful while checking in, transporting my suitcase, and helping me check out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rougayyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the heart of Shibuya. You are able to access the JR line very easily. The room was exceptionally clean and spacious.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in the middle of the crazy hubbub of Shibuya. Great breakfasts. Facility was A-1.
Stayed 5 nights in Jun 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time at this hotel in a prime location to the crossing and so many shops! The breakfast was a 10/10. I would stay here again
Stayed 6 nights in Jun 2025