Hotel dekat Arena Echte Helden

"It was overall good. I did enjoy the breakfast offering. The staff wasn’t very helpful, however. I asked for help shipping a package and the first staff member said I could bring the package to the reception desk and they could print a label and arrange delivery. The second staff member I asked when I got the package ready told me they could not help me at all. I had to walk about 15 minutes to a DHL location carrying my 25lbs package to get it shipped. The property was pretty well maintained...

"Stayed here July 2026, beautiful modern hotel, very clean and close to old town and train station."

"Das Personal war sehr freundlich und hilfsbereit. Das Frühstück war sehr gut und die Auswahl für mich mehr als ausreichend, Das Zimmer war in Ordnung und wurde täglich gereinigt. Parkplätze sind genügend vor Ort."

"Excellent!"

"Great location and really helpful and friendly staff. Accommodation and facilities were very clean and well maintained. We stayed in a ‘small house’ as a family- 2 adults and 2 teens. Only down side was my husband’s snoring which the kids complained about! But can’t fault the accommodation for that. They were a bit apprehensive about the shared facilities but actually all worked really well given how long it can take for them to get ready!"

"A"

"L’emplacement, parfet. Par contre, pas de parking disponible ni restaurant."

"Excellent hotel and location. Friendly staff. Great breakfast."

"A/C is controlled somehow by the front desk. No thermostats in room. They say they keep it at 22 C (72F). Our room was easily over 28 C (82F). Very hot."

"Spur of the moment stay when my first room was an epic fail. Stayed with Mercure properties before. Knew it not be a fail!! Thanks for saving us!!"

"Excellent stay. If you need a well located place to stay, go for this one. If you like to start your day with a good breakfast, go for this one. If you're into hygiene, a good bed, and a good size room, go for this one. If you want to feel safe and appreciate a good customer service, go for this one."

"The hotel is very nice, everything was very clean and up to date. The location is great and has easy access to public transportation. Highly recommend it!"

"Nettes zentral gelegenes Hotel mit Tiefgarage. Ankommen und fertig. Leckeres Frühstück"

"I experienced unfriendly staff and unwelcoming staff at the Hotel zum Roten Bären. Harsh, curt and rude. Somewhat shocking for a hotel that prides itself on being the oldest hotel in the Region! The room itself was spacious and light by European standards but had no coffee machine, or mini fridge. Coffee would be available downstairs on weekends at 8 a.m. and 7 a.m. during the week. During our stay it was 100 degrees in Freiburg and of course the room didn't have air conditioning. But opening...

"Die Zimmer waren vollkommen in Ordnung, das Bett war sehr bequem. Sehr angenehm war die Klimaanlage, da wir an dem Wochenende in Freiburg waren, an dem es teilweise über 40° heiß war. So konnten wir zumindest gut schlafen. Das Frühstück war nichts besonderes, das hatten wir schon wesentlich besser. Es gab absolut gar keine glutenfreie Alternative für mich und es war jeden Tag das Gleiche. Es reicht, damit man etwas im Magen hat, mehr aber auch nicht."

"La personne à la réception parlait français ce qui est rare. Chambre propre, assez grande, un ventilateur à disposition ( indispensable vu la chaleur), lit très confortable. C'est parfait. Bon petit déjeuner. Bon hôtel à recommander."

"Never take breakfast when you do not book upfront using expedia. Price at expedia is way cheaper as in the hotel which is rediculous. I was suprised.. reaction of the receptionist very poor what made my oversll impression of this hotel very poor"

"Decent hotel amenities at a convenient location of the city of Lyon."