6/10 Cukup Baik
Andrew
Bepergian bersama keluarga dan anak
15 Des 2025
Disukai: Kebersihan
Tidak Disukai: Fasilitas
Rooms were on the small side and had no amenities other than an electric kettle which I thought was odd for the price. However it seems this is typical for the area and this would be an average sized room. The morning staff was very helpful and accommodating. They went out of their way to make our early check in happen and I am forever grateful to them and applaud their level of customer care!
However during the evening shift at the last day of the stay, a particular staff member seemed to care less to help arrange a taxi for my family to the airport which I ended up just doing myself. I never had a staff member at any hotel not jump at to assist in arranging taxis so this definitely left a bad impression with me that some may call petty but with the amount of travel I do, I can afford to demand some level of customer service. However one bad experience should not overshadow the good service which I received otherwise through the stay.
Breakfast in the neighboring restaurant was actually very good and reasonably priced for the area. Speaking of the area, it’s location was perfect. Easy to walk just about anywhere or hop on a bus or tram and get there with ease. If you come during Christmas time, you will be in the perfect place for accessing the Christmas markets since they will be directly across the street from the hotel.
Andrew
Menginap 4 malam pada bulan Desember 2025