2/10 Sangat Buruk
DALE A
Bepergian bersama keluarga
24 Jul 2025
Tidak Disukai: Fasilitas
I was extremely disappointed with this stay. When I booked, I was required to purchase two breakfasts for $30 each. My total bill including breakfasts was about $300. I expected a 4-star Sheraton hotel experience. This is not what I received.
This Sheraton hotel is a competitor to a Quality Inn in my opinion. It should be rated about 2-2.5 stars. When I checked in I was given coupons redeemable for breakfasts worth about $10 each in their restaurant (family type restaurant, not higher end). I did not receive a nice Sheraton-style higher end breakfast buffet. I asked Check-in why I was charged $30 each for the breakfasts. Check-in said it was Expedia who charged this amount. I called Expedia, who called the hotel. In the end, the hotel did not reimburse me for the difference, but Expedia gave me points worth about $50 to compensate me for my troubles. Although I am grateful to Expedia for their efforts, I feel that I was very overcharged for the breakfasts.
I have stayed often in Edmundston and I find the hotels near the highway to offer much better value. I was extremely disappointed with the quality of my stay, relative to what I paid. For $300, one would expect a 4-star "Sheraton quality" hotel stay, especially given that this hotel is located in northern New Brunswick.
DALE A
Menginap 1 malam pada bulan Juli 2025