Search Hotels Near Eidelstedt shopping mall, Hamburg

"If you are attending anything at the Barclay Arena this hotel is essentially a five minute walk through a beautiful park to get to the venue. The hotel was newly built in October 2025 and is of concrete block construction; very minimalist look on the interior. I found the automated check-in system frustrating after a long 35 hour flight. Especially in that my booking number did not correspond with the one I had been given by a third-party company and it also did not recognize my name. Luckily a staff member was still working in the bar and was able to give me a code to print my own key card and get my room number. But be advised that you do have to do all of that yourself through a computer stand. The room I had was perfectly sufficient aside from lacking any coffee maker or tea kettle station. It also did not include a mini fridge. The bed was comfortable and clean. Storage for clothing was an open concept closet with one deep drawer. Nicest addition to the room was heated flooring in the bathroom. All in all a reasonably priced, convenient safe and clean place to stay if attending any event at Barclay Arena."

"4 star hotel but hospitality and helpfulness of staff is underwhelming. Repeated issues with one of elevators during our stay which forced us to carry heavy bags down stairs to stay on schedule during checkout/departure. Reception desk didn't answer calls ( 5 mins of trying on two occasions). Some hardware (towel hooks?) missing in bathroom -hardware/screws sticking out of walls."

"The breakfast is very nice. The staff are wonderful. The rooms are very comfortable. But there is only one key per room, which leads to problems if not everyone is returning to the room at the same time."

"Clean room"

"Für eine Nacht kann man dort mal hin"

"On the plus side, the room was spacious and clean. However, several of the staff were quite rude and we did not feel at all welcome. The building is also a retirement home, and I felt that was the main focus and that the hotel was just a side hustle. Breakfast is advertised until 10, but the limited buffet is not replenished after about 9.30, and on the 5 mornings we were there it was very depleted by 9.45. We were disappointed to be advised by email a few days before our visit that the swimming pool would be closed for maintenance, and unimpressed to discover on day 4 that it had actually been open throughout our trip but an email update had not been sent. Also, just for information, the sauna rules state that you should only use it naked!"

"Clean simple well appointed room, decent gym and a great sauna. This is a jewel of a hotel at a very reasonable price.Should your travels take you to altona."

"Rooms with no bathroom are very small. Pay more if you just don't go to sleep there"

"Wonderful friendly staff. The restaurant next door is beautiful and the owners/managers are the best in customer service and friendly…felt like home. "