Hotel dekat El Jardin de Serrano

"Madrid is small, reachable from everywhere. A bit too close to congress and “Sol Square” riots area, avoid during political tense times. All over I usually stay there."

"Great vibe and location. Delicious breakfast."

"Todo excelente, cuarto muy amplio y cómodo, servicio muy atento."

"Staff"

"Great helpful staff."

"Clean room, helpful staff and good location…currently under a bit of renovation otherwise great."

"Unfortunately, I was put in a room directly below the rooftop restaurant and loud music was being played late at night in this restaurant on the weekend. I was trying to recover from jet lag, and this was horrible because I could not sleep due to the noise, in addition at around 11:00 pm, the tables and chairs were moved around, after the music stopped. Also, when I open my drapes to see out of the window, people from the rooftop restaurant could see directly into my room, so there was a lack...

"There is a lot to like about this hotel. It is in a great location, with beautiful design, quality amenities (including Aesop toiletries) and an excellent spa and steam room. Unfortunately, the service falls short of the standard the surroundings suggest. At times, the hotel feels as though it is being run by a management team with limited experience in operating a four- or five-star property. A few things stood out: Staff and service: Staff often seemed unsure of their roles, and there was a...