Search Hotels Near El Pueblo Historical Monument, Los Angeles

"Excellent service "

"The staff was very accomadating and friendly. If you requested something they brought it right up. The breakfast had a good variety. Very pleased. "

"It felt like a safe place . The beds are a dream. And it was so quiet. "

"Good place for the traveler. Access to alot and not loud or overwhelming"

"Clean room, spacious room "

"Cons/ -overpriced when compared to other hotels (this when booking a suite, didn't try the bunk/dorm rooms). -minimal amenities in suites, especially the two plastic cups provided (cheap motel), and the tiny fridge. No water, coffee, or any option for having even better plastic glasses in room for wine or drinks. Front desk unwilling to provide any glasses other than water from the gym. - Only restaurant in building on a Sunday is the roof terrace which opens at noon (maybe the same for the other days). No coffee on roof terrace, only place to have food. - no way to call lobby/front desk/ valet from room (a phone was in my suite but call buttons inactive. Pros/ -the downstairs restaurant in the hotel is lovely and beautifully designed, as is the decor in the hotel (minimal 60/70's retro). -Staff is overall nice and especially the late night staff (weekend valet and front desk. Shoutout to Tony ) were professional and accommodating as much as they could be with the limitations of hotel policy. Overall, I wish there was more focus on small details of service and care. Small but elevated gestures from the hotel. Not happening atm. If it was 20 % cheaper it would fit the bill."

"Everything is so good!"

"The room and overall accommodations were very well kept. Our only complaint was with the lack of security and lack of helpfulness from the young man at the front desk. The security came into question when we returned to the location at 11 pm on Monday night. We noticed that all the entrances into the hotel, including access to the elevator which accessed the rooms, were open directly to the sidewalk at the street. There was no staff at the front desk or anywhere in sight. When we arrived Sunday afternoon to check in, the young man behind the desk was helping a woman with her bags, but gave us no acknowledgement at all. We waited at the desk for nearly 5 minutes for him to return. He was not friendly nor helpful. He did not fill us in on anything the hotel had to offer, such as the times and days the bar was open. He answered only exactly what was asked. I have worked in service positions and know how customers should be greeted and treated. Bad days needs to be put aside in favor of being a positive representative for your place of employment. He did not give a good first impression of your hotel."

"The hotel is fairly run down and could use some updating in all areas of the hotel."