Hotel dengan Kolam Renang di Elgin

"I gave them a 3 stars because they put us in a section where they put guests traveling with animals. My elderly mother got upset with the constant barking and asked to be moved which they did move us but in the process of my mother moving us (as I was in an all day conference and not there with her at the time) something of mine was left in the room and when I asked the front desk nothing was returned. Point of it all is why would you put guests not traveling with animals in a section with...

"I had a 2 night stay at this location. The check in clerk was not very welcoming but seemed a bit like he could have been having a bad day. The room was not cleaned my second day there. I was not in the room all day nor did I have a do not disturb sign out. There was no reason for the cleaning staff not to clean my room. It wasn’t until late afternoon that I asked the front counter for new towels and informed them that my room has not been cleaned that they contacted their cleaning crew to...

"Very clean environment Friendly staff Family friendly facilities"

"This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility."

"2nd will definitely come back"

"Stayed on the property for about a week. When I got to the room the refrigerator deiced itself, causing water all over the floor. The individual room entry doors are horrible. They slam which causes the walls to vibrate. My rooms wall vibration is so bad that my room had a stress fracture in the drywall that went from the wall through the ceiling to the other wall. During the night, especially on the weekend, when people were up late around midnight, they would enter and exit the door would...

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"it was ok for one night, but would not stay again. The shower looked not well-cleaned and they put all guests together in one area which made good sleep not really possible."