Resor & Hotel dengan Spa di Ellesmere Port

"The bedrooms were quite shabby. The carpet was stained, the TV remote didn't work, nor did the bathroom fan and the dressing table chair was worn through. In my husband's room the bathroom bin hadn't been emptied and the wall heater was very marked and dirty. Every other guest we spoke to had similar stories. To be fair, the public rooms were in a better condition."

"Very quiet and peaceful location but easy to get to."

"Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court."

"We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint."

"Good comfortable bed and spacious room/suite. Staff friendly and tried to be helpful. Not so good, allocated wrong room type, corrected when raised with the hotel. Correct room had very obvious damage which no attempt had been made to repair, when raised was told no other rooms available with an apology."

"Quiet room though we were on the ground floor and had no view. Staff very friendly and helpful. Dinner and breakfast were fine; the best onion bhajis of my life so they are THOROUGHLY recommended. We went in the sauna and the outdoor hot tub- that was amazing. All in all, a good stay and I would definitely return."

"Staff at breakfast all seemed subdued and only very few interacted with guests. The choice of breakfast was minimal. In comparison with other hotels it was just about acceptable. Some of the seats were uncomfortable due to ware and tear. Ended up sitting on the frame rather than the leather clad seat cushion. The hallways were very dark and the room itself did not have adequate central lighting. The shower was a weak waterfall style shower with out a hose for extra use. I found the concierge...

"Stayed 1st - 3rd of June. Absolutely amazing stay for our mini moon. The staff, the food, the room were all incredible. We can't wait to come back, so much so we have already pre booked a suite for our one year anniversary May 2027. Very relaxing stay just what we needed after a manic wedding weekend. The staff can't do enough for you, nothing is to much. We stayed in 222 unfortunately the ghostly activity didn't live up to other people reviews or maybe it just isn't haunted 😊 Old castle with...