Hotel AmericInn di Elm Creek Park Reserve

"The pictures online really don’t reflect what the property looks like. The carpet in the hallway of our room smelled like urine, and we’re quite sure that the floors had not been swept or cleaned in our room, as we found a clipped toenail in the bathroom and other dirt and things on the floor. Also, only one of the outlets worked near the bathroom."

"Staff was wonderful and helpful!! "

"I wanted to recognize the young woman who staffed the desk for the afternoon shift. It was busy, there were a number of small things (no fault of hers!) that went awry, and she handled it all with grace and courtesy. She told me later it wasn't her usual shift. I'm sorry I didn't get her name but she deserves recognition for her calmness under pressure and her creative problem-solving. "

"Beautiful hotel, clean quiet area with food/gas nearby. My room was big and clean with comfortable furniture/bed. Friendly, helpful staff and reasonably priced. Only complaint I have, was the smell of grease/food that filled the hotel, including my room the one night. It was strong enough to wake me up. Not sure what it was, but glad I wasn't staying another night. "