Hotel Hilton Hotels di Elmsford

"Very Poor customer service, 3rd floor Smells, ? Old/dirty carpets, Microwave not safe for use by guests, Front Desk takes forever to answer calls, ataffs not helpful at all. requests from Housekeeping also takes hours and/or never comes. Bath tubs Non-working. Pool too small & is shared by next door hotel guests. Staffs on Amenities Not helpful as well. This hotel is a Waste of money in general. First time to experience all these in a Hilton group of hotels."

"They gave my room to someone else and had to wait for about 45 minutes to finally get the whole thing straightened out. Not a big deal. But not fun to deal with at 1AM"

"The hotel is obviously dated and needs many updates"

"Very nice!"