"Let’s start off by saying walking into the hotel at check in, it was hot inside, the gentleman didn’t even say hi. I noticed a sign was printed out the pool was closed. Mind you I called in May that it was open. No elevator. So I said no pool no elevator anything else well free continental breakfast. Then let’s go to walking in the hallway walk-in to hotel from side entrance smaller of nothing but trash and weed. As trash bags filled the entire walkway in bags in 90+ weather. To walk upstairs to see a huge hole (assuming elevator work) wasn’t properly closed off to prevent accidents. The constant smell of weed lingering exposing my kids to that smell ice maker out of service , vending machine out.m hold in ceiling. Let’s walk in the room. The room itself wasn’t awful but let’s to go the bathroom. The door rubs in the floor stained towels , long black hairs all over. Tried calling front desk no one answers. Even hotel.com tried calling. Let’s go to the next morning breakfast as half ass cereal bruised apples a broker water machine. Finally someone at the desk to bring everything up to “well there’s not much we can do since you paid through 3rd party” wouldn’t even give me a receipt at check out. This hotel needs to be put up to standards and not just trying to make a dollar. I don’t know where it goes but not into the hotel. If I could have afforded last minute hotel room I would have moved."
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