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"Generally good"

"The resort was nice but do not expect a five star resort. The room was clean but had to ask the front desk for fresh towels after two days since there was no room cleaning until we asked for fresh towels. The room needed some repairs as the door handle was very loose and the sliding doors (bathroom and patio screen door) were difficult to slide as they are old and the track is not in the best condition. The beach was very nice and the food was good. It was a bit frustrating that the only restaurant besides the buffet place was booked very quickly. Had to wait in line in the morning to secure a reservation for the evening so you had to get up long before the reservation desk opened to stand in line. We stood in line for a half an hour and the person in front of us went up to the counter and it was fully booked so she and us and the rest of the people behind us missed out. They need a better system. Also, the majority of the staff seemed irritated and bothered if you asked them anything. They just didn’t seem happy which I don’t expect every one to be happy all the time but it was noticeable that most of the staff have the impression that they didn’t want to be there. Not sure if it’s like that at other resorts there. We made the best of it and it seemed after I talked and joked and tipped the staff, their mood became a bit better. "

"Amazing staff and amazing rooms, lovely place to stay for a relaxing holiday. Would definitely recommend and stay again. "

"good, clean, nice staff, well m ainted property. Worth the money, everything needed is in lose proximity as well."

"Hotel was awesome!! Clean rooms. The bartenders awesome as well!! Q and andre the dynamic duo!! Restaurant was ok , could be better. The lobster was great though!!! Would go back. "

"The Staff was lovely and accommodating. The property was quiet. Prickly Pear Island is a huge amenity. "

"Good all round"

"We love this resort, from its location, beautiful and quiet beach, to it cleanliness, and special the staff friendliness. The staff was welcoming and accommodating right from the moment we checked in. The receptionists, Farzana and Kashiri were very helpful and answered all our questions. Special thanks to Farzana and Kashiri who helping us booking the romantic dinner, sushi at black rocks pool and the lovely massages. We also love the staffs at the bar, breakfast and dinner restaurants, and Kerry and Melinda were really nice and supper supportive. We also appreciate the guest experience manager, Kemlin Charles who was helping us when we forgot our personal items in the room's safe box. Kemlin took time to ship our item back to the US after we checked out the hotel. Many things to list. We definitely be back and stay in Cocobay resort longer in a near future. "

"Property was well kept Room was good but the people that clean the room was a issue like fogetting cups and coffee and clean towels room service the food was always cold Resteraunts were fair except for the sports bar which should be shut down most people were nice and some avt like they are doing you a favor even after you tip them "