Hotel Independent di Erie

"We had a great time on our trip, I don't think we would stay here again though. We could not check in until 3+hours after the check-in time (3 pm) because our room was not cleaned yet. I understand that there can be delays and staffing issues but I think almost 4 hours is crazy. The room was sufficient but certainly not "clean"."

"Room was dirty upon arrival. Only thing that was truly ready were the beds and the bathroom. Crumbs everywhere, sticky rug floor. My mom had a service dog and when I checked in, incidentals were put on a card and the front desk employee made her pay $75 in cash for a dog fee. She was refusing to give a receipt for the cash because she didn’t know how and thankfully she figured it out. The next morning we had a receipt slid under our door for a charge on my card as another $75 for the dog fee...