Hotel dekat Eshott Heugh Animal Park

"On first arrival, we were relieved, as the hotle seemed quite nice. However, after we walked down the stairs to our room, we were hit with a strong smell of damp, which unfortunately also smelled quite strongly in the room. We were also at street level with a public pavement right outside, so didn't feel like we could leave the windows open safely."

"The pictures on the site do not represent the reality of this hotel. It’s currently very run down and in need of lots of work. We stayed for 3 nights, we only had 3 towels and although we asked for more twice, were not given any and they weren’t changed during our stay. The bathroom looked new but unfinished. There was nowhere to put shampoo etc. in the shower, the floor was slippy (I bought a rubber mat for them) the toilet flush was dodgy and neither the fan or light above the mirror worked....

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...

"The meals were excellent both for quality and price, staff very helpful. The bed was comfortable however the windows did not close entirely. It was quite warm so not a major problem for us but the windows needed refurbishment so they be opened or closed easily. The electric shower was very weak. These issues were relatively minor given the pluses of staff, food and comfortable beds"

"A lovely light and airy room with a wonderful view. Comfortable bed and plenty of clean towels. Staff were most welcoming and very helpful. Wonderful selection of goodies for breakfast. Fresh fruit every morning alongside a cooked breakfast and timings for breakfast most accommodating."

"Bloody Marvellous From the lovely warm welcome when we arrived to the fantastic breakfast just before we left everything was perfect. The room was lovely but what really made the difference was the wonderful team. The chefs should be made a saints as they worked miracles. See you all again"

"Elke maand verblijf ik hier een paar dagen. Prima hotel met aardige medewerkers. Goede kamers met redelijke wifi voor een zakelijk verblijf in de regio. Tot volgende maand!"