Search Hotels Near Excelsior Casino Aruba, Noord

"Hotel and staff were excellent, massive hotel that you need a map to see where everything is, might be a good idea to have them available for customers,"

"First time at the Hotel and it was a great stay. Pool was fantastic - large and spacious. Beach (one of the best next to Eagle Beach) was very good and close. A god variety of food and the staff were excellent. They cooked special for my wife as she has an alergy - they made her feel special and accomodated her very well. We would go back"

"Wow wow this is the best All Inclusive hotel in Aruba! We were a bit sceptical before going to this hotel due to some bad reviews, but we were pleasantly surprised when we got to our spaciously clean room with a balcony facing the main pool area and sea. All the staff from the front desk to the bar/restaurant and entertaining team (including house keeping) were very helpful and friendly, too many to mention by name, but our highlight was the Beach Club Restaurant and staff Jaime, Jozef, Gisela and Natalie, who always welcomed us with a true smile 😊"

"Room was good,staff not very responsive,not being informed before they give you an answer. One of the bedrooms was locked and i had to call them come and unlock it because i had paid for. Pool area was good,staff at the bar next to pool were ok with few exception,there was a happy hour time-i ordered a dring few time around 20 min before the happy hour ended and thay charged me as i had ordered out of that time because they did not deliver the order within the time frame so by the time.i received the dring it had passed the time frame.A big issue was shuttle service to the beach. Based on the how they advertise the service there should be a service every 30 min from hotel to the beach area and vixe versa,initially there were 3 shuttle cars and than for the rest of my week stay i saw only one and you had to wait longer than 30 min after you tell someone there to call the service. One of the hosts or people who meets you at the entry was very arrogant and rude,his name was PETER and i had 2 bad episodes with him ,fist one was at front desk when I was asking for the water jars in the hall whay was any water there ,he very abruptly and arrongantly said that we serve water until 8pm. Not even offering a bottle of water which other employers there they always offered for free and second episode was when we were waiting for cab and everyone had to wait for their cab,he took our cab and gave other people despite his coworker told him that the cab was for me.He was the worst person ."

"All staff were friendly and accommodating. The buffet breakfast is phenomenal (cooked omelets and eggs, pastries, meats, cheeses, fruit, cereal/oatmeal). The rooms are great with separate bedroom and balcony. "

"Beautiful property very friendly, restaurants. Food is fantastic even your coffee in your room."

"The staff here are amazing! Polite, friendly and just great people! The pool is great! With excellent entertainment!"

"All inclusive was an excellent value with a variety of lunch and dinner options. Breakfast was tremendous with a wide variety of choices and an omelette bar too."

"The staff were absolutely amazing. They were especially helpful getting us taxis to and from locations. They were extremely helpful with getting a day trip scheduled for us to go on an island tour. The cleaning crew was awesome, daily service was great after coming back from a long day at one of the many beaches. The only negative was the side we were facing had loud music playing each night."