Search Spa Hotels in Fairport

"Staff member checking us in and answering phone was brusque, not very friendly, but otherwise stay was very good. Room was large, beds and pillows comfortable, everything clean and in good working order; breakfast adequate. Will stay again. Chili’s, Turtle Tavern, gas, and Dunkin’ all nearby."

"Great parking Easy check in Clean spacious room Easy access to great Rochester area"

"Had to switch rooms because there was hair and grime in the tub. Giant wet spot on the first floor just outside the room we got moved into. Not the best but not the worst either. May not book again though."

"We'd stayed at this hotel last year and while it was cleaner this time around, the breakfast was not nearly as good. We had a good stay and would return again if we are in the area."

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"This property has an ongoing issue with its front desk staff. I’ve been staying here for a few years and every time I checkin there are multiple issue from being told to wait as the individual acts busy addressing other issues to just downright rude behavior. After this last mess where I waited 15 minutes then told to visit the other clerk who ignored me initially, I will not be choosing this property again."