Search Hotels Near Fairview Southdale Heart Strk, Minneapolis - St. Paul

"The pool was so disgusting. It’s as mucky, and there was hair all over in the water and it wasn’t mine or my kids. None of the ice vending machines worked except on the 1st floor. We had the noisiest neighbors and I tried calling the front desk 3 times and all it did was ring and ring, no one answered. Tried to call for extra towels and it just rang and rang. Finally went downstairs to front desk to get more. When I talked to front desk clerk about the Friday night noise from neighbors, all they said was that sometimes the phone isn’t on right so it won’t actually ring in their end and if the people next to us wanted to extend their stay, they would allow them too. Saturday night, power went out in the whole block. No one checked the elevators to see if anyone was stuck in them. 30 minutes after the lights went out, asked the front desk lady if she had heard anything and she was very, very rude to all customers who were in the lobby. She was overwhelmed and didn’t know what to do. Once the lights came back on, she started yelling at everyone in the lobby to be quiet and respectful of her working. No one was being overly loud! We will NOT stay there ever again. One of the worst experiences I’ve ever had in a hotel and I travel a lot!"

"The automatic pancake machine was amazing! Great breakfast."

"Great breakfast spot"

"Did not enjoy coffee pods in room. Would like to have a regular coffee pot available in room if asked. Trash cans are tiny and although they say they clean every 3 days mine was not touched til day 5"

"There were many highlights from my stay. The Staff were so accommodating to me, kudos. I believe the front staff I first came in contact her name was Leticia was tremendous. Everyone was great. The hotel has been transformed since my last stay in December, WOW, nice atrium and room. Thanks, I shall return."

"Clean"

"Staff"

"Abundant Parking but beware of lots of cracks and holes in the ground. Bust my tire from a hex screw on the front parking lot! Breakfast has deteriorated greatly. Never a single fruit all the weeks we stayed and no variation "

"Very clean. Very pet friendly outside of concrete jungle."