"Waterhouse lovely clean & comfortable . Poor phone signal & no WI-FI a disadvantage . Despite prepaying by credit card got bill at checkout . Explained to receptionist who checked and confirmed prepayment . Was horrified to see next evening I was charged again for our stay . Immediately contacted hotel who suggested I ring next morning . Next morning I commenced the lengthy process of trying to get my money back ! Despite 5 phone calls I never got a call back as promised each time . Excuses...
"Waterhouse lovely clean & comfortable . Poor phone signal & no WI-FI a disadvantage . Despite prepaying by credit card got bill at checkout . Explained to receptionist who checked and confirmed prepayment . Was horrified to see next evening I was charged again for our stay . Immediately contacted hotel who suggested I ring next morning . Next morning I commenced the lengthy process of trying to get my money back ! Despite 5 phone calls I never got a call back as promised each time . Excuses...
"Good for family (2 adults, 4 kids). Good location, 30 minute walk or 10-15 minute bus ride to the city centre. Clean apartment, some initial struggle with the front door key ‘technique’ but the video was helpful, could’ve done with a few more kitchen utensils / oven trays for self catering. Overall good, would stay again. "
"Good for family (2 adults, 4 kids). Good location, 30 minute walk or 10-15 minute bus ride to the city centre. Clean apartment, some initial struggle with the front door key ‘technique’ but the video was helpful, could’ve done with a few more kitchen utensils / oven trays for self catering. Overall good, would stay again. "
"All rooms were clean and tidy. Weather was very good only a brief period of rain. Weather used the public transport which was so easy to use and treated ourselves to a glutes free chippy tea, which was a short walk into the village. Lovely place!"
"All rooms were clean and tidy. Weather was very good only a brief period of rain. Weather used the public transport which was so easy to use and treated ourselves to a glutes free chippy tea, which was a short walk into the village. Lovely place!"
"It was a nice place to stay, comfortable and everything i needed was available like an iron which is a must for me. The only problem i had was the bed was too soft which made it very uncomfortable for me to sleep in but other thsn that it was a nice little house."
"It was a nice place to stay, comfortable and everything i needed was available like an iron which is a must for me. The only problem i had was the bed was too soft which made it very uncomfortable for me to sleep in but other thsn that it was a nice little house."
"After a long drive to get there it was lovely to dump the cases and get into the hot tub.
The accommodation was better than expected and we both enjoyed our stay there.
We were told that the drive was a wee bit tight but other than that, no issues"
"After a long drive to get there it was lovely to dump the cases and get into the hot tub.
The accommodation was better than expected and we both enjoyed our stay there.
We were told that the drive was a wee bit tight but other than that, no issues"
"A really nice cottage with all amenities as advertised. It is quite remote but OK if you have a vehicle. Very quiet. For longer stays, a clothes line or dryer would be an added benefit. We would stay again."
"A really nice cottage with all amenities as advertised. It is quite remote but OK if you have a vehicle. Very quiet. For longer stays, a clothes line or dryer would be an added benefit. We would stay again."
"Broken kitchen tap, springs hurt your back in the main bedroom, bins overflowing outside which created flies, no Wi-Fi, 1 blind broken in the bathroom, looked unkept and dirty fleece blanket in the loung"
"Broken kitchen tap, springs hurt your back in the main bedroom, bins overflowing outside which created flies, no Wi-Fi, 1 blind broken in the bathroom, looked unkept and dirty fleece blanket in the loung"
"Very unclean and uncared for. Had to have fresh towels and toilet paper given
by site manager. Had to clean microwave before use. Hairs in bed. B5 o mattress protectors. Shower smelled badly. Broken blinds in some rooms. Stale smell from soft furnishings. Some main lights did not work or lamps missing bulbs. Many other issues. Report sent to Sykes Cottages and awaiting response. Only stayed because a family emergency and venue nearby or would have left."
"Very unclean and uncared for. Had to have fresh towels and toilet paper given
by site manager. Had to clean microwave before use. Hairs in bed. B5 o mattress protectors. Shower smelled badly. Broken blinds in some rooms. Stale smell from soft furnishings. Some main lights did not work or lamps missing bulbs. Many other issues. Report sent to Sykes Cottages and awaiting response. Only stayed because a family emergency and venue nearby or would have left."
"Overall ok experience, most disappointing pictures did not match the property, property deco 10 years older than photos, no Lshaped sofa, no dressing table, despite a dressing table shown on pictutes (very limited mirrors, made drying hair Impossible in front of a mirror) very uncomfortable beds, overall abut tired and in need of a refresh "
"Overall ok experience, most disappointing pictures did not match the property, property deco 10 years older than photos, no Lshaped sofa, no dressing table, despite a dressing table shown on pictutes (very limited mirrors, made drying hair Impossible in front of a mirror) very uncomfortable beds, overall abut tired and in need of a refresh "
"Amazingly helpful & friendly hosts, willing to provide great suggestions for local attractions and assist in any way needed. Set in a beautiful quiet location but still only a short drive to major roads. "
"Amazingly helpful & friendly hosts, willing to provide great suggestions for local attractions and assist in any way needed. Set in a beautiful quiet location but still only a short drive to major roads. "
"Spent the weekend here as a group for my sisters hen weekend. The photographs don’t do the facility justice. The house was amazing with so much character!! The staircase, aga and fire were fantastic!!
Set in such a peaceful space with excellent grounds for kids and big ‘kids’ to play games. Plenty of space and rooms were an amazing size and comfortable!
Would def book again for a large group activity weekend!! "
"Spent the weekend here as a group for my sisters hen weekend. The photographs don’t do the facility justice. The house was amazing with so much character!! The staircase, aga and fire were fantastic!!
Set in such a peaceful space with excellent grounds for kids and big ‘kids’ to play games. Plenty of space and rooms were an amazing size and comfortable!
Would def book again for a large group activity weekend!! "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Absolutely a great location - so convenient to the airport for an early morning flight. Beds were comfortable and the room was clean. Front station staff was great. Lobby music was a little loud and they definietly were trying to attract a young crowd. My only disapointment with this hotel was the weird and a bit confusing dining options. The signage wasn't very good on how to order and locating a menu. Granted we were tired from a long day and at the end of a very busy trip. But maybe a bit more signage to say "Menus here" and "Order here" would be helpful."
"Overall I cannot fault this place. The reason I have given only 4 stars and not 5 is for the fact the bar after 11pm will not accept card or cash payments for alcohol. All drinks to be added to your room. Plus levels of staff were low especially with the number's in the bar after a gig. Dont get me wrong, the staff who were working were great. Just needed more."
"The property is located close to historical sites plus venues for eating. The rooms are "modern" and clean. The staff was always helpful with answering my questions.
The only issue I had is that the rooms do not have a chair to sit upon. If you want to sit and work on a computer you either sit on a stuffed stool (causes back pain) or sit on the bed that converts electronically into a large "sofa" of sorts.
A chair would have been fine. Other than that the room was very comfortable."