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Ulasan untuk Metro Inns Falkirk

2.5 out of 5
Metro Inns Falkirk
Bean Cross Farm Polmont, Falkirk, Scotland

Ulasan

6,2
Penilaian 10 - Sangat Bagus. 65 dari 347 ulasan" "
Penilaian 8 - Bagus. 94 dari 347 ulasan" "
Penilaian 6 - Cukup Baik. 57 dari 347 ulasan" "
Penilaian 4 - Buruk. 47 dari 347 ulasan" "
Penilaian 2 - Sangat Buruk. 84 dari 347 ulasan" "

6,0/10

Kebersihan

7,0/10

Staf & layanan

5,4/10

Fasilitas

5,6/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Prema

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The room l was in was disgusting, the shower drainage smell covered the whole room , disgusting and unpleasant smell circulating around the room. The kettle had dust and the stand dirty with mask on it, l hardly believe the room was being used really due to the dust in it. The shower was dripping to the flow as a result the toilet floor was wet and the toilet seat. Had to cover the shower drainage with a towel to stop the smell. I only slept a night on Wednesday and then l left as the lady in the reception said there was no room for me to move to. It appears they are aware of the room problems as the receptionist declined to go and see what the problem was . Disgusting thing to treat another human being like that surely. What can we say about these conditions being practiced behind doors of belittling other nations? It doesn't mean that because am a foreigner l should be treated like this in this country disgusting actions from people who think little of others.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Frank

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
This establishment was probably the worst stay I Have ever had. I booked and paid for a room with en suite facilities abd tea and coffee making facilities. My room had neither. I was told point blanc £10 extra for that. I could not take my small diabetic dog in. £10 extra for that The hotel was surrounded by indusyrial sized smelly skips. They were free no extra charge for looking at and smelling those. Expedia.com. No Thanks ever again
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Bob

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Willem

Niet duur, overeenkomstig het gebodene. Zonder auto lastig te bereiken. Op minder dan 1 km is een prima pub pubfood. Het is vergelijkbaar met de Formula1 in Frankrijk. Met als extra een selfcatering kitchen waar je koffie kan maken en je (eigen) eten bereiden.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Stephen

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It was the cheapest I could find . Very small room without room to swing a cat. TV had no remote control. En suite was minute with toilet in the shower, hand basin leaked onto shower floor, shower door was broken as were some floor tiles and there was paint missing on the water damaged window sills. Overnight people could be heard at all hours outside the room in the corridor and the carpark . Sheets and other linen crisply laundered. Nearest dining was about 600m away at the Brewer's Fayre pub adjacent to the Premier Inn.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Zsuzsanna

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Utter disappointment. The place is run down, the room was dirty, the shared facilities such as shower and WC-s were extra small and uncomfortable, the shared kitchen is large but also run down. Stay away, not worth the price.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Enrico

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Laura

Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

JOHN

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just DON'T
Menginap 4 malam pada bulan April 2024

2/10 Sangat Buruk

neha

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
I stayed there for one night and next evening i got allergy on my face ears full of itching. Theirs rooms had a bad smell
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Diane

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Room smelt of wee and the TV aerial was disconnected. Cheap but in a littered rundown area. YUCK! Don’t book this hotel you’ll regret it!!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Erin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is perfect if you want an affordable place to sleep. The staff were all very friendly and the price was right. If you set you mind to this place being a hostel not a hotel then you shouldn't be disappointed.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Cal

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Quite frankly the worst hotel I have ever been to. It smelt like a care home in my room, the hotel itself stank of smoke (I actually saw two separate people smoking out of their room windows) The toilet was covered in urine and faeces - the lady on reception was lovely but I honestly wouldn’t let my dog stay here. In fact, I wouldn’t store my dead dogs ashes here, that would be an insult. I lasted 25 minutes in this room and checked out.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Paul (manager) pada tanggal 24 Mar 2024
Please respond with the date, name and room number, so that I can trace your reservation. I will then look at your booking and respond, as I find some of your comments totally unbelievable.

4/10 Buruk

James

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Although it was inexpensive, it didn’t look anything like the pictures on website, it was more like a hostel than a hotel, rooms very small, bed uncomfortable, shared bathroom and shower
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ashley

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Februari 2024

6/10 Cukup Baik

Ian

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The cost was a major factor in my choice. However, the facilities more than matched the 'on-a-budget' experience. The room was so small that when I turned the light off, I was in bed before it was dark.The window blind had a most inventive catch, consisting of a hole poked in the fabric. A bit 'low rent, but, effective. However, no complaints about the restaurant, breakfast, pool, gym or spa treatments... as they have avoided criticism by having none of these. Over the piece, it did its job & the staff were super friendly
Menginap 4 malam pada bulan Maret 2024

2/10 Sangat Buruk

Blessing

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

William

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
probably the worst place I have stayed, never got any sleep, very noisy & toilets are like a portaloo. room was very smelly
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Sufiyan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great service
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Paul (manager) pada tanggal 7 Feb 2024
Hi Sufiyan,Thank you for your kind review and w look forward to welcoming you back in the near future.While, we are a budget hotel, my staff will always to the extra mile to assist when possible

2/10 Sangat Buruk

Daniel

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not very good
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Paul (manager) pada tanggal 7 Feb 2024
I am sorry that you were not happy with your stay at Metro Inns. While we are a basic budget hotel, I would like to think that my staff, who are available 24 hours a day can help with any issues you may have had while on the premises.Please reply with any specific issues or complaints, so that we can look into these for future guests.Kind regards,

2/10 Sangat Buruk

Ryan

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Terrible
Spunk stains on the bed covers
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Paul (manager) pada tanggal 7 Jan 2024
HI Ryan,This is a false review.All bed linen is changed every time a guest departs with fresh clean linen from a major linen supplierAs such, there was no way your comment is correct.Furthermore, if you suspected the room had not been cleaned after departure from the previous guest, you should have informed reception. This was not the case.

6/10 Cukup Baik

Alexandr

Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Ramazan

Menginap 9 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kevin

Menginap 1 malam pada bulan Desember 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Then room was good for the rate, but the customer service was poor. Some point of the stay the people behaving rude to you. There are multiple toilets but some of them where not working.
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Briana

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Apostolos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Simon

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Lynda

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sufficient room for the purpose of my stay! Very clean, friendly, helpful staff! Booked again for another stay already!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Paul (manager) pada tanggal 7 Jan 2024
Hi Lynda,We look forward to welcoming you back in the near future.

4/10 Buruk

John

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

2/10 Sangat Buruk

bolaji

Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Emmanuel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The prices are moderate
Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Leonid

Menginap 6 malam pada bulan Oktober 2023

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan
Cheap but Wouldn’t go back.
Stayed the night before flying on holiday and the night of our return. Paid £36 for each night so didn’t expect much, but there were a few points I wasn’t happy about. First night I could smell weed in the corridors. Sheets and towels were nice and clean though. Shared toilet and shower room which I knew about but the Toilet smelled strongly of urine, you wouldn’t go unless you were desperate. Shower room floor was so dirty that I had to lay a towel down to stand on, luckily we’d brought a couple towels of our own to use. The room we got on the 2nd night smelled like urine. Again the sheets and towels were nice and clean, I guess the smell was in the carpet. I asked for the room to be changed which it was very quickly. We got another room on the 2nd floor which didn’t smell but the carpet was extremely dusty, definitely hadnt seen a vacuum in a good while. This doesn’t trigger any conditions for us so we just settled for it for the night as we were tired. Shower room and toilet on the 2nd floor was better. Staff at reception were nice enough, some of them far better than others so the service was inconsistent. Overall I wouldn’t go back, you get what you pay for and I wouldn’t be happy with this again even if it was just £36 per night.
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Dixon

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 14 malam pada bulan Oktober 2023

6/10 Cukup Baik

ABIDA SULTANA

Menginap 5 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Apostolos

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Jennifer

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The bathrooms and showers are not en suite
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Sainad

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rediculous stay
This is the most ridiculous stay i have ever experienced. There was only 2 bathroom for the whole 10 bedrooms. It was not clearly mentioned in the advertisement as it is not bathroom attached. As we were traveling with family it was un acceptable. We booked for 2 night stay there. We asked for a refund the hotel said it is the booking agent to decide. And when contacted the agent they said the hotel people are the one. We clearly understood both of these people are not going to give a refund. We had to stay one night there as we don't have any option left because we reached there around 10pm. Very very disappointed as we did not get the money and a nice stay. Never ever recommended. Please don't book this hotel and the site as it is misleading the advertisement
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Philip

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Vinodani

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

B

Disukai: Staf & layanan, kenyamanan kamar
Dog freindly budget hotel
Good budget accommodation Pleasant and helpful staff Facilities adequate for a short stop over Dog freindly
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Christopher

Fair price and good staff would stay there again
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul (manager) pada tanggal 9 Okt 2023
Hi Christopher,I am glad you enjoyed your stay with us. Our team always strive to go the extra mile to assist where possible. We look forward to welcoming you back to Metro Inn in the near future.Kind regards,Paul (manager)

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Absolutely disgusting smelt room was damp shower was leaking all over carpet’s shouldn’t be open
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul (manager) pada tanggal 8 Okt 2023
Hi,You have posted this review anonymously. As such, we are unable to check the details of your complaint.1. please state name, date of stay and room number, so that we can follow this up.2.All showers have shower doors which should be fully closed when using shower.3. Smell of damp. Again, we require specific details of your complaint.4. If there was an issue with your room during your stay, this could have been rectified at that time by contacting reception staff.5. Given all of the above, we dispute the claims.

6/10 Cukup Baik

Maureen

Clean and comfy. Friendly staff
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Paul (manager) pada tanggal 8 Okt 2023
Hi Maureen,Thank you for your feedback. We look forward to welcoming you back again in the future.

6/10 Cukup Baik

KONSTANTINOS

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Paul (manager) pada tanggal 8 Okt 2023
Hi Konstantinos,Thank you for your feedback. We look forward to welcoming you back in the future.

6/10 Cukup Baik

Erica

Menginap 1 malam pada bulan September 2023
Tanggapan dari Paul (manager) pada tanggal 8 Okt 2023
Hi Erica,Thank you for your feedback. We look forward to welcoming you back.

2/10 Sangat Buruk

Ijaz

Tidak Disukai: Kondisi & fasilitas properti
Don’t like it all
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Paul (manager) pada tanggal 8 Okt 2023
Hi Ljaz,I am sorry to hear that you were unhappy with your stay at Metro Inn Falkirk.Please let us know of any specific issues, so that we can address these going forward.

8/10 Bagus

Philip

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Paul (manager) pada tanggal 8 Okt 2023
Hi Peter,I am sorry to hear that you were unhappy with your stay at Metro Inn Falkirk.Please let us know of any specific issues, so that we can address these going forward.

2/10 Sangat Buruk

Peter

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Paul (manager) pada tanggal 8 Okt 2023
Hi Peter,I am sorry to hear that you were unhappy with your stay at Metro Inn Falkirk.Please let us know of any specific issues, so that we can address these going forward.