Hotel Keluarga di Falmouth

"Darren at reception was really lovely, the lady who served us breakfast in the morning was very lovely and accommodating. The hotel dog ran up to us barking as we were leaving, which was a bit alarming. The bedroom was simple and clean. Unfortunately the hotel has an awful smell, even in the bedrooms, like damp or mouldy carpets. A bee was in our room, luckily my husband was able to get it out. I appreciate it is an old historic building, but a deep clean and refresh of the carpets might help."

"Bit of a mix up with the bill when checking out but sorted quickly by the night manager. Restaurant service was slow especially if busy, staff were great . Spa was good. Would definitely stay again"

"The hotel was great"

"Stayed here whilst visiting family in the Maenporth region. Friendly staff, the communcal areas were in great condition with specific decorations for the Easter weekend. The room was very comfortable with dual aspect windows in our room. Breakfast each day was very good quality with a wide selection of options available, including hot cross buns (as it was Easter) and the staff again catering to bespoke requests. Only areas I would suggest to improve are the slow wifi speed (perhaps look into a...

"Great hosts who greeted us on arrival. Cottage had everything you needed and was lovely and comfortable. Highly recommend."

"A lovely stay. Good choice on the breakfast menu. Staff need to be more aware of customer requirements, eg table to be cleared, breakfast orders to be taken."