"We booked with this property for reasons of relative affordability and the convenience of the shuttle service from and to the airport. Our lodging experience a week earlier on arrival to this hotel was less positive. We did fail to mention in the first review that the breakfast bar was satisfactory. On our stay at this same hotel on departure from Anchorage, our experience was significantly better. The room was larger, there was the king-sized bed (which we should have had on our arrival and first two nights in Anchorage but did not), the room was in much better shape, presumably a refurbishing complete. The little coffee maker tray was missing, and it was a bit of a hassle for the manager to track one down. She was the only staff member in sight and very busy dealing with other customers and tasks. She apologized several times and was clearly doing her best. Again, we very much appreciated the round-the-clock shuttle service and driver whom we generously tipped, simply because she was so outgoing and available at 4:00 a.m. when we needed to head for the airport."
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