"Do not stay here! I was appalled at how poor their customer service was at this hotel. I had no hot water which turns out the property has known about for a while yet they don’t disclose this to you at checkin then they lie about how it is going to be fixed. Check other reviews about these same issues I wish I had before I booked. Stained sheets, outlets don’t work right in bathroom, smells like cigarettes and weed in hallways, lobby, and rooms, dog hair in the coffee cups, expired food at the buffet, window shades broken, and zero room amenities. Staff do not care to fix issues. They have pre-printed stickers with the managers contact info on it to give you to send your complaints to so I assume complaints are a very common occurrence. The apology from the customer relations person after I left a zero rating was pathetic to say the least. Save yourself the frustration and stay elsewhere. The Holiday Inn Express across the street was amazing!"
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