Terrace/patio

Reviews of Tru by Hilton Fayetteville I-95, NC

2.5 out of 5
Tru by Hilton Fayetteville I-95, NC
2055 Cedar Creek Road, Fayetteville, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 813 out of 1169 reviews" "
Rating 8 - Good. 206 out of 1169 reviews" "
Rating 6 - Okay. 77 out of 1169 reviews" "
Rating 4 - Poor. 38 out of 1169 reviews" "
Rating 2 - Terrible. 35 out of 1169 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Petergaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasantly quiet and comfortable . I also loved the modern design of the hotel.
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 21 May 2024
Dear Petergaye, We are delighted to know that you had a pleasant and comfortable stay at Tru by Hilton Fayetteville I-95. It is wonderful that you enjoyed the peaceful atmosphere and found our contemporary design appealing. We appreciate your kind words and hope to welcome you back for another great stay in the future!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very considerate and helpful. The room was clean and well cared for. Dog friendly.
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 20 May 2024
Dear Michelle, Thank you for the kind words about our clean, well-maintained accommodations and courteous associates! We are always eager to hear from our guests, so we appreciate you taking the time to share this feedback and mention to future guests that we are a pet-friendly hotel. It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Linda, North Andover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding.
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 20 May 2024
Dear Linda, Thank you for taking the time to share the details of your stay at the Tru by Hilton Fayetteville I-95. We enjoyed reading your generous comments about our associates, and we will be sure to share this review with our whole team. It was our pleasure having you, and we look forward to having you as our guest again!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff nice.....not many restaurants other than fast food in close proximity.
Stayed 2 nights in May 2024
Response from Tru by Hilton Fayetteville Management Team on 16 May 2024
Dear Michael, Thank you for the kind words about the cleanliness of our property and courteous associates! However, we apologize that our location did not meet your expectations.It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

8/10 Good

Clay

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
New
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 15 May 2024
Dear Clay, Thank you for the kind words about our well-maintained accommodations! We are always eager to hear from our guests, so we appreciate you taking the time to share this feedback.It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Darlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru hotels are one of the best. Always clean, friendly staff, great breakfast!
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 15 May 2024
Dear Darlyn, Thank you for taking the time to share the details of your stay at the Tru by Hilton Fayetteville I-95. We are thrilled to hear that you had such a wonderful experience with Tru Hotels. Your compliments about our cleanliness, friendly staff, and delicious breakfast truly warm our hearts. It was our pleasure having you, and we look forward to having you as our guest again!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

licresha, Lithia Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was clean and convenient and staff was nice will stay here again but the bed could be a little softer
Stayed 2 nights in May 2024
Response from Tru by Hilton Fayetteville Management Team on 14 May 2024
Dear Licresha, Thank you for your detailed feedback on your recent stay at the Tru by Hilton Fayetteville I-95. We are pleased to hear that you found our hotel clean and convenient and our associates accommodating. Your observations on bed comfort are important to us as we are constantly striving to improve our guests' experiences. We are excited to hear that you plan to stay with us again in the future, and we look forward to the opportunity to provide you with an even better stay!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, clean room. perfect overnight stay on a long drive on I95
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 13 May 2024
Dear arthur, Thank you for your kind words about our clean, comfortable, accommodations and friendly service! We are always eager to hear from our guests, so we appreciate you taking the time to share this feedback. It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Mark, West Henrietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting and fast check-in
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 13 May 2024
Dear Mark, Thank you for your kind words! We are delighted you had such a lovely experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Tru by Hilton Fayetteville I-95.Thank you,Tru by Hilton Fayetteville Management Team

6/10 Okay

Kim

Travelled with partner
No carpets in the rooms was great. Too noisy and not highest quality accommodations
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 12 May 2024
Dear Kim, Thank you for the kind comments regarding our carpet-free rooms. However, we are disappointed to know that you had issues during your time with us. Please accept our sincere apologies for the noise concerns you encountered and for the inconvenience this may have caused you. We are devoted to giving each guest a great travel experience; therefore, we are disappointed that we did not meet your expectations. We would welcome another opportunity to show you this does not meet our high standards. We appreciate the feedback and hope to see you the next time you visit the area.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved this property, great vibe
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 11 May 2024
Dear Alexandra, We appreciate you taking the time to write a review about your visit to Tru by Hilton Fayetteville I-95. It is a pleasure to know how much you loved our property and felt a great vibe. We appreciate your patronage and hope to serve you again in the future!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 9 May 2024
Dear Dong, Thank you for acknowledging the cleanliness of our property! We are always eager to hear from our guests, so we appreciate you taking the time to share this feedback.It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Jorge, Kensington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the staff and their friendly and professional demeanor
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 9 May 2024
Dear Jorge, Thank you for taking the time to share the details of your stay at the Tru by Hilton Fayetteville I-95. We're overjoyed to hear that our associates exceeded your expectations with their superb service and friendly demeanor. It was our pleasure having you, and we look forward to having you as our guest again!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 8 May 2024
Dear Stephanie, Thank you for the kind words about our spotless property! We are always eager to hear from our guests, so we appreciate you taking the time to share this feedback.It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Michelle, Rehoboth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 8 May 2024
Dear Michelle, We are pleased to receive your generous rating for Tru by Hilton Fayetteville I-95. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have never spentat Tru by Hilton so i was skeptical, we always liked Hilton. We were presently surprised, we will used it , alot more when traveling. The desk people when you first walk in are very friendly an happy to answer ay questions. Everythingin the room was spotless clean, an believe me i am the one who carries a lysol can in my bag. Surfice it say, we will be back!
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 6 May 2024
Dear Robert, We are truly grateful for your kind words about our spotless accommodations and courteous associates! Your feedback is invaluable to us, and it's a joy to know that we've exceeded your expectations. We're thrilled that you found everything about us satisfying and love knowing you will return. It was a pleasure hosting you at Tru by Hilton Fayetteville I-95. We are glad we were able to provide you with an outstanding experience throughout your stay, and we can't wait to welcome you back.Thank you,Tru by Hilton Fayetteville Management Team

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 6 May 2024
Dear Robert, Thank you for choosing our hotel for your recent visit and for taking the time to rate your experience. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation and are disappointed that your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Thank you,Tru by Hilton Fayetteville Management Team

2/10 Terrible

Natalia

Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 5 May 2024
Dear Natalia, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Gene

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Tru by Hilton Fayetteville Management Team on 4 May 2024
Dear Gene, We are pleased to receive your generous rating for Tru by Hilton Fayetteville I-95. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, clean
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 2 May 2024
Dear Patricia, Thank you for the kind words about our spotless accommodations! We are always eager to hear from our guests, so we appreciate you taking the time to share this feedback.It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Nina, Frederick

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 2 May 2024
Dear Nina, We appreciate you taking the time to write a review about your visit to Tru by Hilton Fayetteville I-95. It was a pleasure hosting your visit, and we are delighted that we could exceed your expectations in so many areas. We appreciate you mentioning to future guests we are a pet-friendly hotel. Thank you once more, and we look forward to seeing you again soon.Thank you,Tru by Hilton Fayetteville Management Team

8/10 Good

Kent

Liked: Staff & service
Was average, staff was pleasant.
Stayed 2 nights in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 3 May 2024
Dear Kent, Thank you for taking the time to share the details of your stay at the Tru by Hilton Fayetteville I-95. We enjoyed reading your generous comments about our associates, but we want to apologize for not meeting every expectation and are disappointed that your stay was anything other than perfect. It was our pleasure having you, and we would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Janice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bed and the breakfast was very good and clean
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 2 May 2024
Dear Janice, We appreciate you taking the time to write a review about your visit to Tru by Hilton Fayetteville I-95. It is a pleasure to know how much you loved our clean accommodations, the comforts of the bed, and the delicious breakfast. We appreciate your patronage and hope to have an opportunity to serve you again in the future!Thank you,Tru by Hilton Fayetteville Management Team

2/10 Terrible

Thomas

Got into emergency car troubles 200 miles away and they wouldn’t give a line of credit I didn’t even want the refund since I travel so often .
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team] on 2 May 2024
Dear Thomas, Thank you for your review. We genuinely empathize with your situation regarding the car emergency you mentioned. Unfortunately, financial-related concerns on reservations made through a third party, such as a prepaid booking site, must be made through them, and we suggest you contact them directly. If we may be of any further assistance, please reach out to us directly at the hotel. Thank you once more for choosing our hotel, and we hope you will consider staying with us again in the future.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

jennifer

Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 19 May 2024
Dear Jennifer, We are delighted you enjoyed your stay at Tru by Hilton Fayetteville I-95. We strive to provide each guest with an exceptional visit, and it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to the city.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean and convenient. Great staff
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 27 Apr 2024
Dear Patricia, It is truly gratifying to know that you appreciated the immaculate condition of Tru by Hilton Fayetteville I-95. Maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. Also, it is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We look forward to hosting you again soon to share another splendid experience with you.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Shawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. The hotel was very clean.
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 26 Apr 2024
Dear Shawn, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Your compliments were a pleasure to read, particularly regarding our staff. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. We look forward to having you as our guest again at Tru by Hilton Fayetteville I-95 whenever your travels bring you back to the area.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Robert, Boynton Beach

Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 14 May 2024
Dear Robert, Your five-star rating made our day! We are dedicated to providing every guest with a great experience at Tru by Hilton Fayetteville I-95, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 13 May 2024
Dear Kimberly, We appreciate you leaving your generous rating regarding your recent visit to Tru by Hilton Fayetteville I-95. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will host you again in the future. Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Serhii

Business traveller
Liked: Amenities
Good
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 23 Apr 2024
Dear Serhii, Thank you for choosing Tru by Hilton Fayetteville I-95. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 23 Apr 2024
Dear Jeanne, Thank you for the five-star rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Tru by Hilton Fayetteville I-95.Thank you,Tru by Hilton Fayetteville Management Team

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the bed and shower. Internet and cable were not working right.
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 21 Apr 2024
Dear Scott, Thank you for choosing our hotel for your recent visit and for taking the time to rate your experience. We are glad you enjoyed the comforts of the bed and the shower, but we want to apologize for the issues you encountered connecting to the internet and are disappointed to know that your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Thank you,Tru by Hilton Fayetteville Management Team

2/10 Terrible

Mark

Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 11 May 2024
Dear Mark, Thank you for choosing our hotel for your stay. Our goal is to provide every guest with an outstanding stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations and for the difficulties you experienced. We hope you will give us another chance to provide you with the hospitality and service you should always expect from our hotel.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Stefan, Yonkers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were excellent
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 21 Apr 2024
Dear Stefan, Thank you for the kind words about our hotel and devoted associates! We are always eager to hear from our guests, so we appreciate you taking the time to share this feedback.It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and great staff!
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 21 Apr 2024
Dear Alexandra, Thank you for taking the time to share the details of your stay at the Tru by Hilton Fayetteville I-95. We enjoyed reading your generous comments about our spotless property and courteous associates, and we will be sure to share this review with our whole team. It was our pleasure having you, and we look forward to having you as our guest again!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Comfortable beds, clean room and hotel. Nice simple hot breakfast. Great for travel!
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 19 Apr 2024
Dear Tatyana, We appreciate you taking the time to write a review about your visit to Tru by Hilton Fayetteville I-95. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. We are glad you loved the delicious hot breakfast, comfortable bed, and cleanliness of our hotel and room. We are pleased you found us great for your travel plans and can't wait to welcome you back for another exceptional stay.Thank you,Tru by Hilton Fayetteville Management Team

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this room for an overnight on our drive back to NY from Florida. But, since we had made very good time, we just checked in, took a nap for a couple of hours, and then checked out to continue the drive. The hotel was fine, and we had stayed there last year for the same reason.
Stayed 1 night in Mar 2024
Response from Tru by Hilton Fayetteville Management Team on 17 Apr 2024
Dear David, Thank you for choosing Tru by Hilton Fayetteville I-95 again! It is our pleasure to accommodate you every time you visit Fayetteville, and we appreciate you taking the time to share your perspective with fellow travelers. We were glad to be able to provide you with a relaxing stay. We are always eager to hear from our guests, so we appreciate you taking the time to share this feedback. We appreciate your business and look forward to welcoming you back soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels we ever stayed at.
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 15 Apr 2024
Dear William, Thank you for choosing Tru by Hilton Fayetteville I-95 again! We are absolutely thrilled to hear that your stay with us was the nicest hotel experience you've ever had. It's an honor to be able to provide such exceptional service and make you feel well taken care of. We hope to have the pleasure of welcoming you back in the future for another outstanding experience.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with one of our dogs and this property was dog friendly. The hotel was very clean, we felt safe, the staff was very friendly and accommodating . On our way back home, we stayed here again. I highly recommend this hotel.
Stayed 1 night in Mar 2024
Response from Tru by Hilton Fayetteville Management Team on 15 Apr 2024
Dear Michelle, Thank you for recommending Tru by Hilton Fayetteville I-95 to fellow travelers! It is wonderful to hear that you loved our spotless hotel and the service provided by our devoted associates; thank you for mentioning our safe environment and pet-friendliness. We are grateful for your positive feedback, and we hope you will have an opportunity to visit us at our Fayetteville location again soon.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Tilisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. It was quiet at night. The room was clean. Linen, bathroom. Will book again.
Stayed 2 nights in Oct 2023
Response from Tru by Hilton Fayetteville Management Team on 15 Apr 2024
Dear Tilisha, Thank you for the outstanding review for Tru by Hilton Fayetteville I-95. Your praises for our quiet, fresh accommodations and the cleanliness of our property truly warm our hearts. It is always a pleasure to hear that a guest is excited to return, and we look forward to providing you with another exceptional stay!Thank you,Tru by Hilton Fayetteville Management Team

6/10 Okay

Stephen R

Travelled with partner
Liked: Staff & service
Close to the highway but no noise
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 19 Apr 2024
Dear Stephen R, Thank you for taking the time to comment about your stay. It is great to know you were pleased with the majority of your visit, and we appreciate you mentioning our quiet accommodations despite being close to the highway. We appreciate your feedback, and we hope you will give us another opportunity the next time you are in the area.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Benjamin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 13 Apr 2024
Dear Benjamin, We are glad you had a great experience in our hotel. We love what we do, but being recognized for a well-done job is always excellent! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Tru by Hilton Fayetteville I-95.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cleaning and convenient to the highway
Stayed 1 night in Mar 2024
Response from Tru by Hilton Fayetteville Management Team on 12 Apr 2024
Dear James, It was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay. We are glad you enjoyed the cleanliness of our property and that our convenient location was perfect for your needs.Thank you for sharing your experience at Tru by Hilton Fayetteville I-95, and we look forward to providing you with another exceptional stay!Thank you,Tru by Hilton Fayetteville Management Team

6/10 Okay

John

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
There were a lot of homeless people in area
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 11 Apr 2024
Dear John, Thank you for the review. We are pleased to know you enjoyed your stay overall. However, we apologize that our location did not meet your expectations. Our guests' security and safety are paramount to us; therefore, it was discouraging to learn of your experience. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Tiffany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe hotel. Pleasant stay.
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 8 Apr 2024
Dear Tiffany, Thank you for the kind words about our clean and safe hotel; we are glad you had a pleasant stay with us! We are always eager to hear from our guests, so we appreciate you sharing this feedback.It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Rebecca, spring hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 9 Apr 2024
Dear Rebecca, Thank you for the five-star rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Tru by Hilton Fayetteville I-95.Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mia Brown on 8 Apr 2024
Thank you Kelly for you review, please we hope to see you again.

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. Room a little small but all I needed was a clean room and bathroom and clean bed and that was what I got.The staff was so nice and helpful. Breakfast was good. All in all it was a great place to stay.
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 7 Apr 2024
Dear Edward, Thank you for the kind words about our clean, comfortable accommodations and courteous associates! It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. We are glad you loved our hotel and enjoyed the breakfast. It was a pleasure hosting you at Tru by Hilton Fayetteville I-95, and we hope you will choose to visit again soon!Thank you,Tru by Hilton Fayetteville Management Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tru by Hilton Fayetteville Management Team on 7 Apr 2024
Dear Robert, Thank you for the five-star rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Tru by Hilton Fayetteville I-95.Thank you,Tru by Hilton Fayetteville Management Team

8/10 Good

Deanna L

Stayed 1 night in Mar 2024
Response from Tru by Hilton Fayetteville Management Team on 6 Apr 2024
Dear Deanna L, We are glad you had a pleasant stay at Tru by Hilton Fayetteville I-95, and we appreciate the friendly rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Thank you,Tru by Hilton Fayetteville Management Team